People Operations Business Partner, Persona
Engineering, Product, and Design
$150-170k
+ competitive equity packages
More information about location
3 days a week in office
Identity verification infrastructure solution
Be an early applicant
Identity verification infrastructure solution
201-500 employees
Be an early applicant
$150-170k
+ competitive equity packages
More information about location
3 days a week in office
201-500 employees
Company mission
To create the ideal identity verification experience for your business and customers.
Role
Who you are
- If you're passionate about empowering teams, driving impact, and helping people do their best work, we’d love to have you on board!
- What you'll bring to persona:
- Empathy and understanding. You create a supportive environment where employees feel valued, and coach managers to foster trust
- Collaboration skills. You work closely with people at all levels to align people programs with business needs
- Adaptability. You help teams navigate change by developing clear, effective communications for organizational shifts, new policies, and company-wide initiatives
- Data-driven mindset. You use insights to inform decisions, optimize processes, and improve people strategies
- Growth-focused. You welcome feedback, adapt quickly, and always look for ways to improve
- HR experience. You have a minimum of 2-3 years of experience in roles such as HR Associate, HR Generalist, or HR Consultant, preferably in a fast-paced, high-growth environment
What the job involves
- As a People Operations Business Partner, you’ll help build and support high-performing Engineering, Product, and Design (EPD) teams. You’ll work closely with leads of all levels to drive talent development, improve team engagement, and navigate organizational changes—all while fostering a culture of growth and collaboration
- Reporting to the Senior People Operations Business Partner, you’ll be hands-on in solving workplace challenges, optimizing processes, and contributing to broader People Ops initiatives that scale with the company
- Be a People Ops champion. Shape and support initiatives that align with business goals, improve processes, and strengthen our culture
- Support employees and managers. Provide guidance and work cross-functionally to ensure people programs meet business needs and foster a culture of trust
- Drive people programs. Design and execute initiatives focused on talent development, engagement, and performance within EPD
- Guide teams through change. Develop communications and resources that help leaders navigate organizational shifts and new policies
- Grow talent. Support learning and development programs that empower employees and managers to reach their full potential
- Elevate performance. Assist with performance reviews, engagement surveys, and action planning to continuously improve how we work together
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention, and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded, and themed to create custom-tailored flows for any use case
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location, and behavioral patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts
Recently, Persona partnered with Member Driven Technologies (MDT) to enhance identity verification for credit unions. This partnership enables credit unions to adjust their identity verification flows in real-time based on risk signals, improving user conversion and fraud deterrence. The collaboration aims to streamline operations and strengthen fraud prevention, both digitally and in branches. Since founding, Persona has been scaling its offerings and now boasts a worldwide presence, serving clients in nearly every country and supporting 20 languages.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2021
$150m
SERIES C
May 2021
$50m
SERIES B
Total funding: $217.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company HQ
SoMa, San Francisco, CA
Leadership
Rick Song
(CEO)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 34 more jobs at Persona