Operations Adoption & Enablement Manager, Vantage Data Centers
$135-145k
+ Bonus
Customizable enterprise data center solutions
Be an early applicant
Customizable enterprise data center solutions
1001+ employees
Be an early applicant
$135-145k
+ Bonus
1001+ employees
Company mission
To design, build and operate resilient, sustainable digital infrastructure for the world’s leading technology companies with a relentless focus on customer experience.
Role
Who you are
- Bachelor’s degree in business, organizational development, change management, communications, human resources, or a related field required
- PROSCI or other formal certification in Change Management or Organizational Effectiveness
- Five or more years of progressive experience in change management, adoption and enablement, organizational effectiveness, operational excellence, learning, or business transformation
- Demonstrated experience leading adoption and enablement workstreams for large-scale, multi-site enterprise technology implementations or operational transformations
- Experience supporting technology-enabled change through pilot, readiness, rollout, stabilization, and sustainment
- Experience translating complex changes into practical, role-based enablement for operational or frontline audiences
- Demonstrated ability to influence stakeholders across functions and organizational levels in a matrixed environment
- Experience in data centers, digital infrastructure, technology, real estate, or another operations-led industry preferred
- Strong knowledge of organizational change management frameworks, enterprise communications, and learning strategy
- Excellent communication and presentation skills, with the ability to engage audiences at all levels
- Strong execution skills with a focus on measurable outcomes
- Ability to coach and influence peers and project teams
- Travel:
- Travel is expected to be up to 15–20%, including domestic and occasional international trips
What the job involves
- The Operations Adoption & Enablement, Manager, NA supports the successful implementation and sustained adoption of strategic initiatives across North America Operations
- This role helps ensure that new processes, enterprise technologies, AI-enabled capabilities, operating standards, and ways of working are understood, adopted, and incorporated into daily operations so that initiatives achieve their intended outcomes
- Reporting to the Director, Adoption & Enablement, this individual contributor leads adoption and enablement workstreams for assigned initiatives, including large-scale, multi-site implementations
- The role translates operational changes into practical readiness plans, stakeholder engagement activities, communications, learning solutions, and reinforcement approaches
- The Manager works directly with operational leaders, project teams, product and process owners, and site stakeholders to identify adoption barriers, strengthen readiness, and improve execution
- The ideal candidate combines a strong understanding of change management with hands-on execution
- They can independently manage adoption activities across complex initiatives, engage stakeholders across organizational levels and functions, and adapt enablement approaches based on operational needs, implementation progress, and field feedback
- Operations Adoption & Change Management
- Lead adoption and enablement workstreams for assigned NA Operations initiatives, including enterprise technology implementations, AI-enabled capabilities, process standardization, operating model changes, and continuous improvement efforts
- Assess stakeholder, role, process, and operational impacts to identify readiness gaps, adoption risks, dependencies, and barriers
- Develop and execute integrated plans for stakeholder engagement, communications, learning, readiness, reinforcement, and sustainment
- Equip sponsors and people leaders to communicate changes, address concerns, and reinforce expectations with their teams
- Escalate material adoption and readiness risks with clear implications and recommended actions
- Operational Readiness and Enablement
- Translate operational and technical changes into clear role expectations and practical guidance for affected employees
- Develop or coordinate communications, leader toolkits, learning materials, job aids, engagement sessions, and reinforcement resources
- Partner with operational leaders, subject matter experts, product and process owners, project teams, and technology partners to ensure enablement is accurate, relevant, and field-informed
- Establish and assess initiative-level readiness criteria and coordinate adoption activities across pilot, rollout, stabilization, and sustainment
- Gather stakeholder and user feedback to address barriers and improve rollout and enablement approaches
- Cross-Functional Collaboration & Execution
- Collaborate across NA Operations, site teams, and partner functions to ensure adoption strategies are integrated into operational planning, execution, and sustainment
- Partner with Operational Excellence PMO, Process, Data, Operations functions, and other internal partners to support coordinated rollouts of new systems, tools, and enterprise capabilities
- Facilitate readiness reviews, stakeholder discussions, and working sessions to build alignment, resolve issues, and maintain progress
- Coordinate cross-functional contributors, consultants, vendors, or change champions supporting assigned initiatives
- Provide practical change management guidance and coaching to project teams, managers, and change champions
- Foster a culture of continuous learning, innovation, and user-centric enablement
- Performance Monitoring & Continuous Improvement
- Define and track measures for readiness, engagement, adoption, proficiency, and sustainment
- Use adoption data, stakeholder feedback, and post-implementation assessments to identify additional support or reinforcement needs
- Partner with business, product, and process owners to transition ongoing sustainment responsibilities
- Apply established Adoption & Enablement methodologies and contribute lessons learned and improvements to shared tools and practices
Our take
AI technology is scaling, demanding more powerful and expensive facilities to store the data of the companies that are spearheading this acceleration. Because AI tech demands higher-powered cooling requirements, extra effort must go into keeping these data centers carbon neutral, which is why Vantage Data Centers designs facilities that are efficient, scalable, and sustainable.
Such a rapidly growing market means the facilities and infrastructure supporting it must be flexible and suitable for expansion. Vantage keeps this in mind, designing scalability into its centers. It now operates 32 hyperscale campuses across the globe, serving several leading technology companies. In 2017, it was acquired by Digital Bridge Holdings, and has surpassed Unicorn status with a valuation of $15 billion.
With considerable funding at its back, Vantage is extending and accelerating its capabilities across North America and the EMEA regions. As cloud computing and AI companies grow at a breakneck pace, Vantage has established itself as the obvious data-storage choice for hyperscaling companies, which sets it up for great success in the future.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Sep 2025
$1.6bn
GROWTH EQUITY VC
Jan 2024
$6.4bn
GROWTH EQUITY VC
Total funding: $13.2bn
Company HQ
Golden Square Mile, Montreal, QC
Leadership
Sureel Choksi
(President & CEO)Previously on the Board of Directors at Vantage before being promoted to CEO in 2013. Alongside his work at Vantage, Choksi is on the Board for Scala Data Centers, Zayo Group and Strada Education Foundation.
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