Junior Community Manager, Spendesk

• 1–2 years of experience in marketing, community management, customer success, or a similar role
• Some community-building experience — bonus if you've built your own community
• Strong content creation skills: able to shape compelling content, not just coordinate
• A customer-centric mindset, dedicated to exceeding member expectations
• Data-driven approach: always willing to re-evaluate and course-correct
• Native-level written and verbal communication skills in English (French is a plus)
• Comfortable being a public face with community members and building 1:1 relationships
• Familiarity with project management and community tools (we use Notion, Common Room, Sequel.io, HubSpot)

Desirable

• We're looking for a Junior Community Manager to help build, grow, and deepen the CFO Connect community. This is a hands-on, highly creative role that sits at the intersection of community building, content creation, event support, and growth systems
• You'll own day-to-day community engagement with a focused remit on sponsor relations, CFO Connect Pro member success, and new Pro member growth. You'll also turn community insights into valuable finance-focused content and help design scalable systems for community operations
• You will work closely with the Community Lead, the Commercial Partnership Manager, the VP Marketing, and our broader marketing team
• 🤝 Member Engagement & Communication
• Moderate, listen to, and engage regularly with community members
• Provide support and resources via email, Slack, events, and social media
• Authentically tap into community signals to surface insights and member needs
• 📅 Event Coordination
• Assist with coordination of virtual event programs
• Support physical meetups in Paris, London, Berlin, and other EU cities
• Help design and facilitate community programming (events, webinars, Q&As)
• 🌟 CFO Connect Pro — Member Success
• Provide white-glove support for onboarding, cohort communications, scheduling, and issue resolution
• Monitor engagement and satisfaction to improve programming
• Maintain FAQs, help docs, and billing/invoicing coordination with internal teams
• 📈 Drive New Pro Member Pipeline
• Run growth campaigns across email, partnerships, CFOC content, and the existing community
• Manage lead intake, qualification, and CRM hygiene
• Track funnel metrics and propose experiments to improve performance
• ✍️ Content Creation & Scalable AI Systems
• Create high-quality, finance-focused content for the community (posts, newsletters, deep dives, event recaps)
• Turn community signals and member insights into a structured, living content roadmap
• Build and iterate on scalable AI-powered workflows for content creation, distribution, and repurposing
• Experiment with AI tools to increase content output without sacrificing quality or authenticity
• Stay on top of finance trends, news, and topics that matter to CFOs and finance leaders (cash flow, M&A, finops, regulatory changes, and more)
• Develop a deep understanding of the CFO Connect audience: their pain points, priorities, and the content that genuinely resonates
• Use community data (Slack signals, event engagement, member feedback) to continuously refine content strategy and programming