Web Analyst, Monzo
Growth & Marketing
£57-78k
We can sponsor visas
Digital-only bank platform and marketplace
Be an early applicant
Digital-only bank platform and marketplace
1001+ employees
Be an early applicant
£57-78k
We can sponsor visas
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- You're impact driven and eager to have a real positive impact on the company, product, users and very importantly your colleagues as well
- You're commercially minded and can put numbers into business perspective
- You're a team player whom your colleagues can rely on
- You have solid grounding in SQL
- You have proven experience as a Web Analyst
- You have experience of conversion rate optimisation
- You have solid understanding of SEO principles and best practices, including on-page, off-page, and technical SEO elements
- You have strong analytical skills, with the ability to dig into data, spot trends (including organic search trends), and translate complex findings into clear, actionable insights and recommendations for both website and SEO improvements
What the job involves
- We're looking for a Web Analyst excited to help build the bank of the future. You'll have the opportunity to optimise the website and help us to build a bank that customers truly love
- At Monzo, we're building a bank that is fair, transparent and a delight to use. We’re growing extremely fast and have over 11 million customers in the UK. We’ve built a product that people love and more than 80% of our growth comes from word of mouth and referrals
- We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business
- You will work together with data scientists, other analysts and analytics engineers as well as product managers, and engineers on powering our website. Our key goal is increasing volume whilst maintaining quality
- You'll make sure we capture all important user actions on our website. Then, you'll turn this raw information into easy-to-understand reports and dashboards, highlighting key numbers like website visits, sales, how users engage, and how well our site's paths work
- We depend on good data, and you'll be its protector. You'll ensure our web analytics data is accurate, working closely with engineers to set up tracking correctly and fix any issues quickly
- You'll also keep our tracking plans and data definitions tidy and up-to-date
- You'll use advanced data skills to understand our organic search performance. This means turning complex information into clear ideas that improve our content, website tech, and link-building efforts. Think of yourself as the data guide, helping our teams get noticed more online, bring in more quality visitors, and make sure our content hits the mark in search results
- Your communication skills are key. You'll present complicated findings clearly to everyone, whether they're tech experts or not. Working smoothly with marketing and product teams, you'll turn their questions into smart data projects
- Plus, you'll stay on top of new trends in web analytics to keep us ahead
Application process
- Our interview process involves 4 main stages:
- Recruiter call
- Initial call
- Take home task
- Final stage (x2 interviews) consisting of a case study and behavioural interview
- Our average process takes around 3-4 weeks but we will always work around your availability
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$451.1m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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