Product Manager, Expedia Group
$137.5-192.5k
Employees in this role have the potential to increase their pay up to $220,000, based on ongoing, demonstrated, and sustained performance in the role
Online travel shopping company
Be an early applicant
Online travel shopping company
1001+ employees
Be an early applicant
$137.5-192.5k
Employees in this role have the potential to increase their pay up to $220,000, based on ongoing, demonstrated, and sustained performance in the role
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- 3-5 years of Product Management/Program Management/Business Analysis experience
- Experience with developing integration between CRM & other applications and implementing CRM features/custom apps to increase user efficiency
- Experience supporting CRM products (Salesforce, MSCRM) around the sales or customer support process
- Experience with Cloud related technologies such as AWS is a plus
- Ability to balance multiple tasks and projects at a time, prioritizes workload optimally, and thrive in a dynamic and sophisticated environment
- Proficiency with all phases of project management, including issue and risk identification and management, tracking dependencies and milestones, and communication of overall project status
- Proven record working with cross organizational teams to drive the implementation of new features as well as resolve operational issues
- Flexibility in working hours required to meet with global internal technical and business partners
- Excellent verbal and written communication skills
- Experience with Agile/SCRUM
- Goal oriented and passionate about achieving results by tackling on the spot decisions and make the needed trade-offs
- Ability to creatively tackle results-oriented and sophisticated business/technology problems
- Ability to retrieve using CRM Reports, SQL Server and analyze the data
- Should be a self-starter and detail oriented
What the job involves
- Our team is looking for a self starter to join our Salesforce product team and own the guidance of prioritization and implementation of improvements to the sales & support spaces
- Take ownership in driving new feature development through every stage of the product life cycle and deliver incremental value using validated agile methodologies
- Understand product interaction within a Business process and from end user experience view point
- Evaluate every feature request, capture detailed business requirements from partners and work closely with technology staff to translate requirements into user stories for consumption by development team
- Work with development team through development cycle to ensure features delivered drive high business value and meet requirements
- Collaborate with the development team to evaluate technical options, conducting build versus buy analysis
- Identify gaps or missing links in requirements, handle risks & UAT defects and drive these issues toward resolution
- Validate projects after deployment to ensure they meet all operational and business requirements and drive maintenance and problem resolution, as the need arises
- Collaborate and reach alignment between product development, reporting, training and business owners to ensure clear communication, understanding of product offerings at all times and ultimate project success
- Provide transparency into status of upcoming improvements to partners
- Own and document product feedback to help in the prioritization of development projects
- Refine and build the assigned product offering over time
- Act as product champion and establish effective relationships with key partners
Application process
- End Date: August 4, 2025
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- 401K Plan
- Health Insurance
- Dental Insurance
- Flexible Spending Account (FSA)
- Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
Company HQ
Interbay, Seattle, WA
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
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