Director of Partner Operations, Icertis
$200-250k
+ RSUs
AI-powered contract intelligence
Job no longer available
AI-powered contract intelligence
1001+ employees
Job no longer available
$200-250k
+ RSUs
1001+ employees
Company mission
To empower companies to realize the full intent and higher purpose of every contract, so they can build trust, strengthen bonds, and create a better world.
Role
Who you are
- 8+ years of experience in partner operations, alliance management, or a similar role
- Experience in a high-growth SaaS, cloud, or AI environment
- Expertise in developing AI-based dashboard reporting and data analysis agents. Strong analytics and dashboarding expertise (Salesforce, Excel, BI tools)
- Proven ability to lead through influence across stakeholders
- Experience building operating frameworks, governance, and scalable processes
- Excellent communication, project management, and prioritization skills
What the job involves
- We are seeking a strategic, data-driven Director of Partner Operations to scale our global partner ecosystem. This is a highly visible role acting as equal parts a Project Manager, Operations Manager, Performance Analyst and Chief of Staff, driving operational rigor, cross-functional alignment, and execution across the partner lifecycle
- You will partner closely with Sales, Product, Marketing, Customer Success, and Finance to build an intelligent, AI-enabled operating system that powers partner strategy, accelerates growth, and drives data-informed decision-making at scale
- Operationalize the partner and alliances operating model, embedding AI-driven insights, automation, and scalable decision frameworks
- Translate business goals into scalable programs, KPIs and predictive performance models
- Serve as the central connector across teams, ensuring alignment and execution through shared data, insights, and AI-enabled workflows
- Lead cross-functional programs including co-sell and joint GTM initiatives, leveraging automation to improve speed and consistency
- Influence outcomes through data storytelling, analytics, and intelligent insights
- Support partner-led demand generation and customer success alignment through data-backed segmentation and performance optimization
- Build and manage partner pipeline and forecasting frameworks incorporating predictive analytics and trend modeling
- Provide data for business review cadences (QBRs/MBRs) using automated reporting and performance insights
- Deliver performance insights and recommendations to leadership
- Develop dashboards, reporting frameworks, and AI-enabled insights to support faster, better decisions
- Evaluate and implement modern tools (e.g., Salesforce, BI platforms, AI copilots, automation solutions) to enhance partner operations
Our take
As part of its pitch, Icertis cites World Commerce & Contracting research which shows that optimized contract development and management can save companies an average of 9% of their annual revenue. It may seem that the company is targeting small margins, but with customers including Google, Microsoft, and Johnson & Johnson, the real numbers are huge.
The 2009-founded company offers a comprehensive range of products to manage every stage of a contract lifecycle from setup to approval and reporting, but its main value differentiator might be its AI applications, which can analyze previous negotiations at scale and visualize deep data insights on performance.
The company has seen a steady stream of investment since its founding, part of which it has used to deepen integrations with its software partners. It won the 2023 Artificial Intelligence Excellence Award, led by Business Intelligence Group, and entered 2026 off a record year for new business growth. This showcases the immense value it delivers to the sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Mar 2025
$50m
LATE VC
Oct 2022
$75m
CONVERTIBLE
Total funding: $416m
Company HQ
Bridle Trails, Kirkland, WA
Leadership
Monish Darda
(Co-Founder & Chief Mentor)Co-inventor of two patents in cloud resource management and provisioning. Led a string of successful ventures prior to co-founding Icertis, including the launch of BladeLogic’s India R&D (acquired by BMC Software).
Anand Subbaraman
(CEO)Joined the company as COO in 2024, becoming CEO in 2025. Was SVP of Product then President at BrowserStack, SVP and GM at Finastra, and VP of Product at Oracle where they worked for 17 years.
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