Director of IT, Rho
$170-200k
+ Equity
Manhattan, New York
Business banking platform
Job no longer available
Business banking platform
201-500 employees
Job no longer available
$170-200k
+ Equity
Manhattan, New York
201-500 employees
Company mission
To take the friction out of finances, and to prime their customers for success.
Role
Who you are
- The ideal candidate will be a hands-on leader with a strong bias for action and a sense of urgency
- Educational Background: A bachelor's degree in information systems, information technology, or a related field is typically required
- Experience: At least 8+ years of IT leadership and 3+ years of IT management. Experience in high-growth fintech or startup environments, especially those within regulated industries (e.g. PCI, HIPAA), is strongly preferred
- Certifications: Relevant certifications (e.g., Microsoft, Cisco, or security-related) are advantageous
- Technical Skills: Extensive knowledge of IT systems, networks, MDM solutions (e.g., Kandji), user provisioning (Okta), JIRA administration, Google Workspace, and security best practices is essential
- Soft Skills: Strong analytical, problem-solving, leadership, organizational, and communication skills are necessary for effective collaboration within the team
What the job involves
- We are seeking a highly motivated and action-oriented Director of Information Technology to lead our IT department into its next phase of growth
- You will be responsible for evolving our IT function into a seamless operation that supports our company's rapid growth, global presence, and technological needs
- Infrastructure Management (software & hardware): Design, monitor, and maintain scalable IT systems, overseeing device and software provisioning. Manage MDM solutions (e.g. Kandji) and office/conference room setups. Given Rho’s global presence, you will be responsible for standing up, managing, and maintaining world-class hybrid-meeting AV infrastructure
- Identity & Access Management: Oversee account provisioning and de-provisioning, implement access controls, and management permissions to safeguard information across Rho’s software applications and tools (Okta)
- Security Implementation & Training: Develop and enforce security protocols (including security training), ensuring the integrity of sensitive company data. Maintain awareness of compliance requirements (SOC 2, PCI, etc) and lead relevant audits/initiatives
- IT Operational Excellence: Implement and continuously improve IT processes, systems, and services to drive innovation and efficiency, measured by an internal NPS of 70+ and 90%+ compliance with project SLAs
- Vendor & Resource Management: Manage vendor relationships, contracts, and IT resource allocation to optimize performance, cost, and compliance. Conduct thorough due diligence – including security, data privacy, and compliance assessments – of vendors. Oversee hardware and software installations and upgrades
- AI & Technology Integration: Leverage AI and emerging technologies to automate processes, enhance operational efficiency, and support troubleshooting and IT ticket management
- End-User Support: Provide technical support and training to employees, enhancing their ability to use technology effectively
- Documentation and continuous improvement: Develop and maintain comprehensive documentation for processes, data backup, and recovery procedures, ensuring regulatory compliance and protecting against data loss. Continuously improve processes and procedures to drive operational excellence
- Team Leadership: Lead IT support staff of 3 team members globally - 1 in NY and 2 in Serbia - fostering a culture of excellence, while providing technical support and training to employees to enhance their technology utilization
- Network Infrastructure: Manage office networks, VPN solutions, and other networking equipment
Our take
Rho was founded to address the growing need among small and medium-sized businesses for a unified solution to manage corporate spending and cash flow. Aiming to serve companies with 30 to 500 employees, Rho designed its platform to create seamless workflows across banking, corporate cards, and accounts payable.
The company introduced Rho AP, an accounts payable product, followed by a corporate card in partnership with Sterling Bank, enhancing its offering for businesses looking for efficiency in managing financial operations. With a clear focus on product strategy and growth, Rho has been expanding its team and integrating AI capabilities into its platform to stay ahead of the evolving fintech landscape.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Dec 2021
$75m
SERIES B
Jan 2021
$15m
SERIES A
Total funding: $97.2m
Company benefits
- Medical, dental, and vision
- Commuter benefits
- Flexible work policy
- Wellness perks
Company HQ
SoHo, New York, NY
Leadership
Everett Cook
(CEO)Studied International Economics at Vanderbilt, before working in Investment Banking at Deutsche Bank. They were a Senior Analyst at Taylor Woods and Atreaus Capital.
Alex Wheldon
(President & CPO)Founded Trebax Innovations and Kanary Limited. Served as CMO of Smarkets and CPO of Lyst.
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