Principal Product Manager, Gusto

• 8+ years of direct product management experience, including 5+ years of building technical internal products for a medium sized software Engineering organization with a focus on Platform Engineering, Platform-as-a-Service, and/or Engineering Tooling
• Has executed Engineering Organizational goals to improve engineering efficiency with demonstrated results
• Successfully collaborated with Infrastructure, Security, IT, and Product Engineering teams on balancing engineering efficiency in alignment with compliance and security
• Strong partnership with technical stakeholders in very technical domains
• Experienced crafting a strategic vision and roadmaps, evangelizing your vision, and executing against it over multiple years
• Comfortable with ambiguity
• Successfully developed continuous feedback between customer insights and team priorities

• We’re looking for high-autonomy, entrepreneurial Product Managers to come build high-impact solutions for small businesses and their employees. We believe in high-ownership Product Managers who operate like business owners - owning an entire roadmap end to end and shipping product all the way from strategy through to the nitty gritty details (some describe this kind of role as a “GM” type role)
• Our Product team is lean, which means you’ll have a high degree of impact and ownership
• We’re here to serve small and medium businesses. Gusto has a strong mission-driven culture, and we care deeply about lifting up these business owners
• Platform Orchestration is a newly formed team driving a key strategic initiative to transform our infrastructure capabilities into a self-service internal developer platform. Gusto’s goals of scaling and innovating are being hindered by our bespoke tooling and manual workflows
• This role is critical for us to prioritize and execute on the capabilities that provide our 600+ engineers with Golden Paths and Paved Roads for them to deliver value to our customers
• As the first Product Manager in the Infrastructure group, you will have an opportunity to mature our Platform Engineering initiatives and our entire engineering organization
• Ownership: You will own the vision, strategy, and roadmap to transform Gusto’s Infrastructure group into a Platform Engineering organization
• North Star: Build reliable workflows that allow engineers to independently interact with our setup and self-serve the infrastructure they need to run their apps and services
• Collaborate: You will work closely with the 600+ Engineering ICs and leaders across Gusto to drive the roadmap for a highly visible initiative
• Collaboration with multiple Engineering teams and cross-functional stakeholders is essential. Must be available to work within PT or MT business hours
• Infuse an Engineering-only team with a product mindset
• Develop or utilize frameworks to assess ourselves and improve the maturity of our Platform Engineering capabilities

• Comprehensive medical, dental, and vision benefits, plus a variety of mental health resources
• Flexible vacation - Gusties are encouraged to take the time off they need to continue doing great work
• Fertility treatments, parental leave, pregnancy termination, caregiving, gender-affirming surgery, hormone treatments, transgender-inclusive services, and more
• If you work at one of our homebases, enjoy food, drinks, and good conversation — on us
• Celebrate 5 or 10 years at Gusto and take a month off to recharge
• Take advantage of internet, phone, commuter, and wellness stipends each month, along with a WFH stipend and cash for anniversaries

Total funding: $706.1m

For many small businesses, vital administrative tasks such as payroll, taxes, and benefits are manual tasks that take time and energy which many SMB owners don’t have. The three co-founders of Gusto – all coming from small business backgrounds – collaborated on a Fintech company that would handle employee payments, benefits administration, and compliance support specifically for small businesses.