Director of Product Management, Zapier
Growth
CA$269.4-404.2k
Salary for candidates in the US; $269,400 - $404,200 + Equity + Bonus
More information about location
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
CA$269.4-404.2k
Salary for candidates in the US; $269,400 - $404,200 + Equity + Bonus
More information about location
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You inspire with vision. You lead with the customer problems we need to solve, using metrics to measure progress. You’ve successfully driven a step-change in product growth by rallying teams around a bold vision
- You obsess about customers. You have a customer-centric mindset and know the importance of connecting directly with customers and prospects. You demonstrate this for your team. You pay attention to the details and spend time understanding how our customers use each of our products
- You are outcome-oriented. While you know the metrics that drive the business, growth isn’t about spreadsheets and dials. You care deeply about customer needs and desires and focus on building the product experience that meets those needs so growth can flourish
- You’re a builder at heart. You’re passionate about enabling other people to build. You’re enthusiastic about the future of AI automation and how to leverage AI for product growth and personalization
- You have a track record of growth. You can demonstrate your success in growing SaaS products and building high-performing growth teams. Ideally, you’ve helped to grow a business with multiple products
What the job involves
- We’re looking for a customer-centric and visionary Product Management Director to lead our Growth teams, including our SEO, discovery, onboarding, and expansion strategy, while building a high-performing growth team
- Develop and lead a team of 4 product managers focused on product-led growth
- Shape and execute our product-driven growth strategy. You will be responsible for new user acquisition, activation, and usage growth
- Support our Enterprise land and expand strategy, supporting viral growth within Enterprise organizations
- Stay deeply connected to prospects, customers, and the products you’re growing
- Build strong partnerships with our go-to-market teams and with the leaders of each of our products
- Own and innovate on our SEO strategy (working closely with in-house SEO experts)
- Work with the team to develop world-class product onboarding
- Drive deeper adoption and expansion with our existing customers
- Identify novel channels, products, and investments for growth
- Continually communicate and advocate for the growth strategy at all levels of the organization
- Apply your exceptional analytical skills & strong understanding of business levers to make swift, effective decisions
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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