Admissions Sales Development Representative, Empowerly

• This role is ideal for someone who enjoys building relationships, thrives in a metrics-driven environment, is highly coachable, and is looking to build a long-term career in consultative sales
• You should be a quick learner with strong communication skills and have the ability to showcase our offerings in a compelling way
• Bachelor's degree from a competitive accredited U.S. university
• Ability to commit to work a mid-shift with evening hours (10am-7pm PST) that align to Pacific Standard Time (PST) during the week and at least one full weekend shift per week
• One or more years of experience in sales development, inside sales, customer success, recruiting, or another customer-facing role involving significant outbound communication
• Strong desire to build a long-term career in consultative sales
• Excellent written and verbal communication skills
• Comfortable making high-volume outbound phone calls and engaging prospective customers
• Highly organized with exceptional attention to detail and follow-through
• Coachable, resilient, and confident handling objections and feedback
• Ability to work independently and thrive in a fast-paced, fully remote environment
• Experience using CRM software (HubSpot preferred) and Google Workspace
• Must be legally authorized to work in the United States without current or future employer sponsorship

Desirable

• Empowerly is seeking a motivated, organized, and results-driven Admissions Sales Development Representative (SDR) to join our growing Sales team
• As the first point of contact for prospective families, you'll play a critical role in creating an exceptional first impression while driving qualified opportunities for our Account Executive team
• You'll engage with families who have expressed interest in Empowerly, qualify their needs, build trust, and schedule consultations that help students take the next step toward achieving their college admissions goals
• Every potential customer is an opportunity for you to boost top-line revenue growth, customer acquisition levels, and profitability
• Serve as the first point of contact for prospective families, representing Empowerly with professionalism, enthusiasm, and empathy
• Conduct a high volume of outbound outreach through phone, email, SMS, HubSpot, Slack, ZOOM, and other sales engagement platforms
• Engage, qualify, and nurture prospective families to determine their needs and fit for Empowerly's services
• Schedule qualified consultations for the Account Executive team and help build a healthy sales pipeline
• Execute multi-touch outreach campaigns while maintaining high response and conversion rates
• Follow up with prospective families who cancel or miss scheduled consultations to re-engage them in the admissions process
• Maintain accurate records of all prospect interactions, pipeline activity, and customer data within HubSpot
• Partner closely with the SDR Manager, Sales team, and Marketing team to improve lead generation strategies and optimize conversion rates
• Stay informed on Empowerly's services, the college admissions landscape, and competitor trends
• Meet or exceed monthly, quarterly, and annual performance goals and key performance indicators (KPIs)