Field Service Engineer, UVeye
Denver, CO
The annual base salary range for this position is $32/hr – $38/hr
More information about location
3+ days a week in office
Automated, AI-based inspection systems for vehicles
Be an early applicant
Automated, AI-based inspection systems for vehicles
201-500 employees
Be an early applicant
The annual base salary range for this position is $32/hr – $38/hr
More information about location
3+ days a week in office
201-500 employees
Company mission
To raise the standard of vehicle inspections, to help create better mobility and safer roads.
Role
Who you are
- 4+ years of experience as a Field Engineer, Field Service Engineer, or Field Technician supporting hardware/software installation and deployment
- Experience leading contractors or teams during technical installations
- Strong hands-on experience with civil works, networking, electrical wiring, and mechanical assemblies
- Working knowledge of Linux-based systems and basic networking principles
- Experience reading and interpreting site layouts and technical drawings using AutoCAD, Autodesk, or similar tools
- Ability to create clear installation, service, and maintenance documentation
- Strong communication skills with the ability to confidently lead on-site discussions and provide technical direction
- Customer-first mindset with strong problem-solving skills, resilience, and adaptability in changing field conditions
- Strong commitment to safety and the ability to enforce safety requirements on-site
- Willingness and ability to travel up to 100% across the United States and Canada (US FSEs), EU and UK (UK FSEs)
- Valid driver’s license
Desirable
- Technical certification or trade school training
- Basic familiarity with Linux systems
- Experience working in customer-facing environments
What the job involves
- The Field Service Engineer (FSE) leads the installation, deployment, and ongoing service of UVeye’s automated vehicle inspection systems at customer sites across the United States and Canada (US FSEs), and the EU and UK (UK FSEs). As the primary on-site technical authority, the FSE executes installations, guides third-party contractors, troubleshoots technical issues, and ensures deployments meet engineering, safety, and quality standards
- Lead Field Installations: Own and execute on-site system installations, providing direction to contractors and ensuring projects meet engineering specifications, timelines, safety requirements, and quality standards
- Deploy and Validate Systems: Install, configure, calibrate, and validate UVeye inspection systems across electrical, mechanical, networking, and civil components, ensuring systems are fully operational before customer handoff
- Troubleshoot Technical Issues: Diagnose and resolve hardware, software, networking, and integration issues in the field, identifying root causes and implementing effective solutions
- Deliver Maintenance and Service: Perform preventive maintenance and emergency service activities, proactively addressing issues to maximize system uptime and operational continuity
- Ensure Safe Execution: Maintain compliance with safety standards and operational protocols, identify potential hazards, and enforce safe working practices for employees and contractors on-site
- Assess Sites and Execute Technical Plans: Review site layouts, engineering drawings, and technical documentation using AutoCAD or similar tools. Identify and escalate discrepancies between planned and actual site conditions
- Own the On-Site Customer Experience: Serve as the primary technical point of contact during field activities, communicating clearly, managing expectations, and delivering a professional customer experience
- Collaborate and Document: Maintain accurate installation and service documentation, escalate complex technical issues to Engineering, R&D, and Operations, and provide field insights that support continuous improvement
- Time and Expense Management: You are responsible for managing your time and expenses on a regular basis and in accordance with company guidelines
Our take
UVeye has developed contact-free vehicle inspection systems that leverage AI, ML, and computer vision to swiftly detect faults and abnormalities in vehicles. It’s a broadening out of UVeye’s original remit, which was inspection devices for military and police organisations - although sensitive security facilities like embassies and power plants still make up a critical part of UVeye’s business.
This pivot provided a real shot in the arm for UVeye, especially for its US expansion, where it struck gold in the automotive sector. Healthy funding has now come from major players like Toyota Tsusho, Hyundai Motors and Volvo, and the latter has committed to a long-term contract to install the tech in all its North American dealerships.
UVeye is astutely doubling down on its penetration into the $100B+ US automotive industry through flirting with expansions into the insurance sector - it’s partnered, for example, with W.R. Berkley. Insurance tech in this region is throwing itself into data-led digital transformation, and a system that allows UVeye to explore this kind of partnership alongside lucrative manufacturing and defence contracts makes for a very promising position indeed.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2025
$41m
LATE VC
May 2023
$100m
SERIES D
Total funding: $251.8m
Company benefits
- Private gym (including yoga and meditation class)
- Spacious work space
- Huge rooftop
- Free UVeye scan for your car
- Dog friendly
Company HQ
China Basin, San Francisco, CA
Leadership
Amir Hever
(Co-Founder & CEO)Previously a Software Engineer and Team Leader for the Israel Defense Forces, who continued to work on software with Correlsense and Movizzy. Subsequently served as VP of R&D at Visualead (ultimately acquired by Alibaba).
Ohad Hever
(Co-Founder & COO)Worked as a Clinical Electrophysiology Technician at Gamida, before serving as VP of Product at Elgoteam - where he had once spent time as a Project Manager.
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