Senior Technical Architect, Salesforce
$160.7-265.2k
Salary applicable to roles based in New York, Colorado, Washington and California
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$160.7-265.2k
Salary applicable to roles based in New York, Colorado, Washington and California
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place
- Advanced degrees or certifications related to cloud architecture, such as Heroku Architecture, AWS Certified Solutions Architect or similar, would be beneficial
- At least 8 years of professional experience in software development and cloud-based architectures, including hands-on expertise, with a minimum of 3 years in a technical architecture consulting role specifically focused on Heroku enterprise projects
- Proven experience in deploying and managing applications on Heroku is essential
- Proficient in developing and deploying applications using at least two of the following languages: Ruby, Java, Python, Node.js, PHP, or Go
- The individual brings a deep understanding of key data services offered by Heroku, including Kafka, Redis, and Postgres DB, paired with expertise in data migrations and integrations, particularly with Heroku Connect
- This knowledge is crucial for effectively leveraging Heroku’s capabilities in data handling and ensuring seamless data flow across systems
- Familiarity with Salesforce and its integration points with Heroku platforms, such as MuleSoft and Salesforce Data Cloud
- Leadership and Communication: Strong leadership qualities with the ability to manage cross-functional teams and multi-stakeholder environments
- Excellent communication skills are required for effectively articulating technical solutions, conducting workshops, and engaging with both technical and non-technical stakeholders at all organizational levels
- Problem-Solving and Innovation: Ability to identify, analyze, and resolve complex technical issues, demonstrating innovative thinking that enhances system efficiencies and performance
- Must be adept at quick learning and adaptively applying new technologies and frameworks to solve business challenges
- Willingness to travel up to X% to meet client needs and drive successful engagements
- This role is designed for a visionary leader eager to shape the future of cloud applications and data integration within a vibrant ecosystem, making a significant impact on our clients’ technological and business landscapes
- Passion: Passionate about driving customer success and technological innovation
- Beginner’s Mind: Open to learning and adapting, with a continuous desire to expand skills and knowledge
- Leadership: Skilled at building relationships and influencing strategic directions both internally and with clients
- Communicator: Effective at conveying complex concepts clearly and persuasively across different audience levels
- Team Player: Strong collaborator, adept at working within diverse teams and fostering a cooperative work environment
- Urgency: Agile and responsive, able to expedite processes and drive results swiftly
- Trust: Upholds the integrity and transparency essential to trusted partnerships
- Adaptable: Thrives in dynamic and changing situations, maintaining focus and effectiveness
- Community Champion: Actively contributes to the community and promotes shared learning and growth
What the job involves
- Heroku Professional Services is seeking a Senior Technical Architect to lead clients through app development and deployment on Heroku for mission critical systems
- This role demands deep technical expertise in cloud-based app development along with a robust understanding of operational runtime, data integration, and management
- The architect must design systems that are not only scalable and robust, but also optimize the full capabilities of the Heroku platform, seamlessly integrating with other Salesforce products to ensure efficient resource utilization across systems
- The position extends beyond technical skills to include significant customer-facing responsibilities
- It is crucial for the architect to grasp the client's business context, translating complex technical details into understandable business terms and advising on strategic decisions
- This involves leading robust discussions, presenting tailored solutions to stakeholders, and effectively managing expectations to ensure alignment with the client's strategic goals
- In addition to strategic planning and client interaction, the role occasionally requires hands-on coding
- Whether prototyping a solution, troubleshooting issues, or guiding the development team through complex implementations, the ability to engage directly with the technology is essential
- This hands-on capability ensures that projects remain agile, responsive, and precisely aligned with client needs
- This versatility not only enhances service delivery but also ensures that the projects are adaptable, minimizing technical debt while maximizing business value
- Technical Leadership: Serve as a subject matter expert on Heroku’s cloud platform and data services, focusing on application development, data management, and seamless integrations
- Strategic Advisory: Act as a strategic partner to our clients, helping to unlock and integrate data from various enterprise systems into Heroku-powered applications, enhancing functionality and business insight
- Project Delivery: Lead the design and implementation of complex projects that involve data cloud strategies, scripting solutions, and extensive data management, ensuring successful project outcomes
- Client Engagement: Build strong relationships with clients, becoming a trusted advisor by delivering high client satisfaction scores and guiding them through technical and strategic challenges
- Innovation and Growth: Identify and lead internal initiatives to expand the consulting practice, contributing actively to the community’s knowledge base and promoting innovative uses of Heroku within enterprise architectures
Application process
- To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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