Field Engineering Business Operations Lead, dbt Labs
$169-268k
Salary varies depending on location. Offers equity
Data transformation tools
Be an early applicant
Data transformation tools
501-1000 employees
Be an early applicant
$169-268k
Salary varies depending on location. Offers equity
501-1000 employees
Company mission
To empower data practitioners to create and disseminate organizational knowledge.
Role
Who you are
- Worked asynchronously as part of a fully-remote, distributed team
- Bachelor's degree in Engineering, Business, or a related field
- 6-8 years of experience in operations management, field engineering, or a similar role within a technical organization
- Strong understanding of productivity tools (Salesforce) for managing field operations and tracking key metrics
- Proficiency in data analysis and reporting tools to define and deliver business insights
- Excellent project management and organizational skills with a strong attention to detail
- Ability to work cross-functionally and influence decision-making across teams
- Strong communication skills and the ability to work effectively with leadership at all levels
What the job involves
- As a Field Engineering Business Operations Lead you will be a key business partner to the technical field organization, working closely with teams across Solution Architects (SA), Post-sales Customer Solutions Architects (CSAs), and Professional Services (PS)
- You will help drive the success of these teams by defining, designing, and delivering critical metrics and operational reports, ensuring that the technical field leadership has the insights they need to lead efficiently
- You will also manage essential tools, such as Salesforce, to track technical engagement, productivity metrics, and operational programs aimed at increasing the overall efficiency and productivity of the technical team
- This role is critical in managing fiscal year planning, operational cadence, and strategic initiatives that contribute to the success and growth of the business
- Serve as a business partner to the technical field teams across SA, CSA, and PS teams and assist in daily operational activities
- Define, design, and deliver comprehensive key metrics and operational reports for technical field leadership at all levels from executive leadership to individual contributors
- Manage and oversee Salesforce to track technical engagement, KPIs, and overall team performance
- Analyze and improve pipeline stage conversion rates by aligning technical team activities to key deal milestones, identifying drop-off points, and implementing targeted initiatives to continuously improve conversion through technical stages
- Design and lead core programs to drive improvements in technical team efficiency and productivity
- Define, adopt, and continuously refine the technical sales process in partnership with field and sales leadership, ensuring consistent execution across the technical organization and evolving the process as the business scales
- Manage fiscal year planning activities, including headcount and capacity planning, coverage models, quotas, and operational cadence processes like forecasting and quarterly business reviews (QBRs) in support of technical field leadership
- Act as a key partner to technical leadership across SA, CSA, and PS teams to drive customer growth and consumption
- Identify opportunities for process improvements and implement changes to drive organizational efficiency
- Collaborate with cross-functional teams to align operational goals with business strategies
Application process
- Interview with Talent Acquisition Partner
- Interview with Hiring Manager
- Team Interviews
Our take
In 2018, dbt Labs founder Tristan Handy was running an analytics company and created a data build tool (or ‘dbt’) to help transform data for analysis. Fast forward one year and dbt Labs was born, offering its tools to help companies everywhere transform their data workflows.
Raw data comes in myriad forms and dbt Labs’ software allows data specialists to manage the data transformation layer making its use for analysis much easier. It offers consulting services on top of the software, and has ridden a wave of companies embracing digital transformation more as their services and workplaces become more online.
Seen as the de facto standard for modern analytics engineering by many, it reached unicorn status within 2 years of launch and is focusing future efforts on expanding reach to more markets outside of the US. Its 2023 acquisition of Transform, an analytics engineering company, will aid in further developing its product's data transformation capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Feb 2022
$222m
SERIES D
Jun 2021
$150m
SERIES C
Total funding: $414.4m
Company benefits
- Equity Stake
- Unlimited vacation
- 401k w/3% guaranteed contribution
- Excellent healthcare
- Paid parental leave
- Home office stipend
Company HQ
West Poplar, Philadelphia, PA
Leadership
Tristan Handy
(Co-Founder & CEO)Previously worked as a Senior Consultant at Deloitte, Director of Operations at Squarespace, COO at Argyle Social and Vp of Marketing at RJMetrics.
Connor McArther
(Co-Founder & CTO)Former Software Engineer and Engineering Manager at RJMetrics and Stitch.
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