Pre- Sales Engineer, Prezzee

$135-155k

+ Incentive schemes based on company-wide targets and individual performance

AWS

GCP

JavaScript

Python

Azure

Postman

REST API

Junior, Mid and Senior level

New York

More information about location

4 days a week in office (Midtown, NY)

eGift card marketplace

Be an early applicant

eGift card marketplace

201-500 employees

B2CB2BLifestyleMarketplaceMarketingSocialCommunityeCommerce

Be an early applicant

$135-155k

+ Incentive schemes based on company-wide targets and individual performance

AWS

GCP

JavaScript

Python

Azure

Postman

REST API

Junior, Mid and Senior level

New York

More information about location

4 days a week in office (Midtown, NY)

201-500 employees

B2CB2BLifestyleMarketplaceMarketingSocialCommunityeCommerce

Company mission

To make gift cards fun, personalised and easy to use through its online eGift card marketplace.

Job

Company

Role

Who you are

Prior experience in presales, sales engineer or a technical consultant role
Experience supporting enterprise clients through technical sales
A solid understanding of software products and integration best practices to effectively communicate technical solutions
Comfortable servicing multiple timezones (North American and UK)
Strong ability to assess customer challenges and develop creative, effective solutions that address both their technical and business requirements
Experience working closely with sales teams, product managers, and engineers to align on customer requirements and drive successful outcomes
Strong understanding of RESTful APIs, authentication methods (OAuth, API keys), and webhooks
Ability to troubleshoot API issues in real-time using tools like Postman, cURL, and API logs
Familiarity with cloud platforms (AWS, Azure, or GCP) and general SaaS architecture
Basic coding or scripting experience (Python, JavaScript, or similar) is a plus

What the job involves

As a Presales Engineer at Prezzee, you'll be at the forefront of championing our products, collaborating across Engineering, Sales, Product, and customer teams
With a deep understanding of our technology stacks, you’ll tackle customer pain points, contribute to the product roadmap, and work closely with Engineering to deliver top-tier solutions
Your expertise will be key in ensuring we deliver the magic our customers expect, powering our ongoing success and growth
Collaborate with Sales to understand customer needs and develop customized solutions that address technical and business requirements
Serve as the primary technical contact for clients in the US and UK, leading product demonstrations and technical discussions to showcase the value of Prezzee’s solutions
Design tailored technical solutions that align with customer goals and demonstrate long-term value
Maintain deep knowledge of Prezzee’s products to effectively communicate their benefits to customers and lead PoCs
Address technical queries from customers and the sales team with clear, persuasive explanations
Help develop ROI models and business cases that highlight the technical and commercial value of Prezzee’s solutions
Assist in creating technical documentation (BOMs, SOWs, proposals) to ensure alignment with customer expectations
Collaborate with Product, Engineering, and Customer Success teams to ensure seamless delivery and support
Provide customer feedback to internal teams to shape future product features and enhance customer experience

Our take

Gift cards have long since been a popular way to reward employees or gift friends and family, with eCommerce-focussed 'eGift' cards rapidly replacing physical cards. However, the digital nature of such cards can make them feel impersonal and underwhelming as a gift, showing room for innovation within the market.

Prezzee provides an eGift card marketplace, helping shoppers to find the perfect digital gift card across a portfolio of over 170 providers. The company provides standard eCards for consumers in addition to bulk options for employee rewards, facilitating the personalization of each gift card with video or voice messages and custom designs.

Whilst Prezzee will undeniably face competition from marketplace giants such as Amazon which also offer large selections of gift cards, the company stands out with its unique focus on facilitating the personalization of every card. Through this approach, the company aims to eradicate the impersonal nature associated with eGift cards, helping consumers and employers to truly express their gratitude for friends, family, and employees.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

13% employee growth in 12 months

Glassdoor (3.5)

Trustpilot (4.5)

Company

Company HQ

Sydney, NSW

Leadership

Jamie Samaha

(Co-Founder & CEO)

Managing Director of Pinpoint from 2010 to 2016. Experience as Executive Vice President of Loyalty and Engagement for Mastercard.

Claire Morris

(Co-Founder)

Experience as Creative Director of Pacific Magazines from 2008 to 2011. Co-owner and Director of Apple&Bee from 2007 to 2014.

Matt Hoggett

(Co-Founder)

Experience as Managing Director of Red Studio Co from 2005 to 2014. Founder of Decentralised since 2020.

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