Senior Deal Desk Specialist, Smartsheet
+ Employee Stock Purchase Program
Dynamic workspace platform for collaboration
Job no longer available
Dynamic workspace platform for collaboration
1001+ employees
Job no longer available
+ Employee Stock Purchase Program
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- 5+ years of relevant Deal Desk or Sales Support experience in a SaaS company with Direct, Channel, Government, Services, and International Sales
- A good understanding of sales process, Billing, and revenue recognition including structuring of a deal and contract management
- Ability to consult and advise on common deal patterns
- Strong aptitude for building interpersonal relationships to challenge the status quo regularly
- Self-motivated and able to affect change within the organization to improve processes
- Ability to multitask, prioritize workloads, and meet deadlines
- Excellent oral/written communication skills
- Ability to work flexible hours on a rotating schedule for coverage to support AMER and APJ Sales teams
- Working knowledge of Salesforce, CPQ, Netsuite, or similar systems CRM and ERP systems
What the job involves
- Smartsheet is seeking a Senior Deal Desk Specialist to join our Finance Operations team supporting the Global Sales and Finance Operations teams with facilitation of deals through the Quote to Cash sales cycle
- This position will work collaboratively with key partners across Sales, Professional Services, Legal, Privacy, Finance, Security, Compliance, Product and Revenue Recognition Accounting teams to ensure deals are structured and negotiated to comply with Smartsheet policies and processes
- This role will report to the Sr. Deal Desk Manager from the Bellevue office
- Act as a trusted advisor to the Global Sales Teams for deal structuring and support other internal stakeholders throughout the sales cycle to expedite deal execution
- Guide routine to moderately complex deal structures in a way that maximizes ACV and customer satisfaction, and manages risk for Smartsheet
- Work cross-functionally with various teams including but not limited to Sales, Finance, Legal, Deal Operations, Pricing, Billing, and Compliance to address custom deal requirements
- Elevate specialized issues to appropriate business partners and drive resolution to those issues
- Be the main point of contact to lead deals through appropriate approval level
- Continuously review deal progression and collaborate with stakeholders to ensure optimal deal cycle times and precise execution
- Adhere to a same-day response commitment to set service standards that can be relied upon
- Review submitted Deal Requests for accuracy and conformance to Smartsheet sales order acceptance policies
- Ensure all approved requests have been properly documented in accordance with Finance Operations and accounting processes
- Ensure compliance with internal controls and work towards zero processing errors
- Establish and lead project improvement plans with a defined timeline
- Contribute to various process improvement projects as needed
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies, such as Lucid and Atlassian, Smartsheet saw strong growth in the early 2020s and achieved 17% year-on-year revenue increases through 2025. If the company can maintain this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, making it the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Thanks to its successes, it was bought by Blackstone and Vista Equity Partners for $8.4 billion in 2025 with an eye on further international scaling, leveraging the reach of its new parent companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$60.8m
SERIES F
May 2014
$35m
SERIES E
Total funding: $128.2m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Founder & Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
Share this job
View 32 more jobs at Smartsheet