Senior Product Manager, Alma
Internal Tools
$145-170k
+ Equity
Membership-based network for mental health care providers
Open for applications
Membership-based network for mental health care providers
501-1000 employees
Open for applications
$145-170k
+ Equity
501-1000 employees
Company mission
To simplify access to high-quality, affordable mental health care, by making it easy and financially rewarding for therapists to accept insurance and offer in-network care.
Role
Who you are
- You have 4-6 years of product management experience, with a strong desire to own and drive product strategy, roadmap development, and execution
- You bring direct experience within healthcare, insurance, education, or a similar highly regulated industry; ideally having a solid understanding of claims workflows, payer systems, and the regulatory environment impacting provider operations
- You are a clear, compelling communicator who builds strong, collaborative relationships across cross-functional teams and diverse stakeholders
- You are comfortable operating in agile environments, using an iterative approach to solve complex problems
- You balance data-driven decision making with strong product intuition, and have a track record of delivering measurable outcomes
- You value and contribute to a culture of inclusion, empathy, and collaboration
- You feel deeply connected to Alma’s mission—to simplify access to care and improve the therapy experience for providers and their clients
What the job involves
- Alma is seeking a mission-driven Senior Product Manager to lead our Internal Tools team
- In this role, you will drive the strategy and execution of scalable, tech-enabled solutions that empower our operations teams, improve efficiency, and ensure service excellence as Alma continues to grow
- You’ll lead a cross-functional team to identify high-impact opportunities, shape a clear roadmap, and deliver product innovations that streamline internal workflows and enhance the provider experience
- Build scalable systems that empower operations teams and ensure consistently high service levels for Alma’s network
- Collaborate with internal stakeholders to identify opportunities for technology-enabled innovations that improve operational efficiency and internal tooling
- Translate company objectives into clear product priorities and roadmaps, adapting to evolving business needs and delivering measurable impact
- Manage and execute complex projects with clear cross-functional communication, ensuring alignment and minimizing operational risk
- Partner closely with engineers, designers, and analysts to deliver high-quality products that meet business and user needs
- Define, track, and analyze product performance using financial, operational, and customer experience metrics
- Communicate product vision, progress, and outcomes in both team ceremonies and company-wide forums
- Make data-informed decisions by balancing qualitative insights with quantitative metrics, reducing scope when appropriate, and navigating trade-offs between features, technical debt, and performance
- Apply an experimentation mindset—identify unmet needs, test hypotheses quickly, and use results to refine product direction with clear success metrics
- Ensure alignment and collaboration across design, engineering, and go-to-market teams to deliver high-impact outcomes
Our take
4 in 10 adults in the United States suffer from some form of anxiety or depression, but most go without appropriate support because of difficulties in accessing mental health care providers. Alma exists to meet a growing demand for mental health services by supporting providers in offering online care, and making it easy for people who need help to find qualified, in-network therapist who meets their needs.
There has been something of a boom in the virtual mental health space, and by encouraging online therapy Alma is competing against a plethora of well-funded apps aimed at self help and mental wellbeing offered at a far lower price than regular therapy. However, these are largely unregulated and their quality is often questionable. By prioritising vetted and professional therapists, Alma has provided a real alternative to in-person therapy and this has allowed it to grow rapidly, growing its network to over 8,000 therapists across all 50 states.
Alma's success has also attracted a large amount of funding. This is being used to further expand its network and to develop the tools offered to its providers. Having scaled rapidly through 2022 it is showing no signs of slowing down, and is well poised for future growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2022
$130m
SERIES D
Aug 2021
$50m
SERIES C
Total funding: $220.5m
Company benefits
- We’re a remote-first company
- Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA & HSA plans
- 401k plan (Roth and traditional)
- Free Alma platform access
- Monthly therapy and wellness stipends
- Monthly co-working space membership stipend
- Monthly work-from-home stipend to power your wifi, lunches, coffee, etc
- Pet discount program through United Pet Care
- Financial perks and rewards through BenefitHub
- Free EAP access through LifeWorks
- One-time home office stipend to set up your home office
- Comprehensive parental leave plans
- 9 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
- Vacation and time-off benefits
Company HQ
Downtown Brooklyn, NY
Leadership
Harry Ritter
(CEO)Studied at Harvard and qualified as an MD at The University of Miami. Worked for a year as a Resident Physician before spending almost 2 years as a McKinsey Associate. Worked at Oscar Insurance as a Medical Director and VP of Care Delivery.
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