Tax Operations Control Senior Manager, Lloyds
£85.5-100.6k
Offers annual performance-related bonus and share schemes, including free shares
2+ days a week in office
Retail and commercial bank
Job no longer available
Retail and commercial bank
1001+ employees
Job no longer available
£85.5-100.6k
Offers annual performance-related bonus and share schemes, including free shares
2+ days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- Experience in designing, implementing and maintaining operational tax control frameworks
- A sound understanding of Pensions and Investment businesses
- C.3 years of UK Tax, HMRC & regulatory experience
- The ability to undertake formal governance reporting to local and Divisional Senior Management, in conjunction with Operations, Group Tax and Risk functions
- You’ll have experience of major transformation initiatives from a business, legislative and regulatory perspective
What the job involves
- The Operational Tax Control Senior Manager is a key role in bringing together deep control expertise, broad business partnering, and ownership of significant control and risk components
- The role will provide authoritative analysis, evaluation and leadership of the IP&I Operational Tax control environment supporting senior customers, strengthening control design, addressing issues and ensuring the effective operation of the First Line of Defence
- The Control Office analyses, investigates and evaluates the control environment, providing insight and support to the implementation of the first line of defence model. It challenges and advises the business on how to mitigate and control risks in accordance with the risk appetite
- This role may lead a team of control management professionals who support the design, optimisation, process mapping, testing and monitoring of the control environment
- Evaluate, develop and strengthen the Operational Tax control environment, providing insight and authoritative recommendations with short- and long-term business impact
- Challenge and advise the business on risk mitigation in line with Group risk appetite, acting as a subject‑matter expert in Tax controls
- Coordinate control design, optimisation, process mapping and testing to enhance control effectiveness
- Develop and interpret policies and procedures ensuring consistent, compliant application across Operational Tax
- Building and maintaining relationships with key internal customers, acting as a trusted business partner for Operational Tax
- Monitoring assurance activity, ensuring strong audit trails and insightful reporting
- Identifying and implementing improvements to existing practices, embedding preventative and detective controls
- Use of data from diverse sources to analyse themes, understand root causes and assess business impact
- Production of concise, insightful data summaries for governance forums and senior leaders
- Application of data literacy, data visualisation, and data management capabilities in day‑to‑day decision-making
- Lead or contribute to change initiatives, ensuring controls are designed, embedded and monitored throughout delivery cycles
- Initiate, formulate and implement new business practices supporting broader Group transformation
Application process
- End Date: Monday 06 April 2026
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy, but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
On top of this, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on "FinTech Action Labs" to bring its industry expertise to early-stage FinTechs. The company continues to enhance its online and mobile services (it is the UK's biggest mobile bank), as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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