Senior Associate of People Operations, Flex
$99-110k
+ Company Equity
3-4 days a week in office (Union Square, NY)
Flexible rent payment application
Be an early applicant
Flexible rent payment application
501-1000 employees
Be an early applicant
$99-110k
+ Company Equity
3-4 days a week in office (Union Square, NY)
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- Experience in an office, HR, hospitality, or operations support role is a plus, but not required. We value curiosity, adaptability, and a willingness to jump in and learn over experience
- You’re highly organized and love making physical spaces feel intentional and polished
- You’re reliable, adaptable, and don’t mind doing a little bit of everything
- You bring a positive, can-do attitude and are always happy to help
- You communicate clearly and aren’t afraid to ask questions
- You’re curious about growing your career in People Ops or Office Operations
What the job involves
- Our People Team is seeking a Senior Associate, People Operations to support our People team in delivering a high quality employee experience
- This role will work closely with our Senior Associate, Office Operations and our other Senior Associate, People Coordinator, helping with the day-to-day people operations of Flex
- From prepping onboarding kits to assisting employees and providing back-up support for office logistics, you’ll play a key role in supporting our daily people operations tasks
- This is a great opportunity for someone early in their career who’s excited to learn how people operations work at a fast-paced startup
- Assist with onboarding and offboarding logistics for onsite and remote employees
- Monitor and triage employee support requests via the People Ops Help channel and internal ticketing systems
- Partner with the People Coordinator on employee programs like leave management, performance reviews, engagement surveys, and compliance training
- Partner with the People Coordinator on ad hoc employee requests
- Assist with preparation for all company meetings and occasionally present
- Help maintain accurate employee records and support audits and reporting, as requested
- Assist with drafting/updating SOPs and internal resources in Notion, HR systems, or shared drives
- Serve as back-up support for office operations like restocking supplies, organizing shared spaces, and responding to in office employee requests
- Be additional support for onsite and offsite events
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(CPO)Experience as Data Science Researcher. Also co-founded Boundless Reality.
Salary benchmarks
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