Technical Project Lead, Zivver
Junior to Mid Level, Dutch Speaker
+ Stock options
More information about location
Secure digital communications platform
Be an early applicant
Secure digital communications platform
101-200 employees
Be an early applicant
+ Stock options
More information about location
101-200 employees
Company mission
To power the next generation of secure digital communications.
Role
Who you are
- Some people are born to lead technical projects, and you are one of them. Let us check the boxes: you are analytical, methodical, and eager to tackle complex challenges
- Managing a portfolio of 30+ enterprise customers excites you because you thrive on aligning technology with business goals
- You are familiar with technical products and systems, ensuring smooth implementations while being confident and assertive with our customers
- You ensure that our customers remain satisfied and supported. Collaborating with clients and technical teams is your forte: you adhere to proven methodologies yet adapt custom technical solutions to meet each client’s unique needs
- You are not just a guide but an advocate for your clients, balancing their expectations while safeguarding the technical integrity of our solutions
- You coach customers on leveraging technology effectively while continuously seeking ways to optimize processes, making them smarter and scalable. That is what we do at Zivver
- If you are ready to bring your technical expertise, project management skills, and passion for customer success to a fast-growing tech company, we would love to hear from you!
- Experience: Whether you’re a fresh graduate with strong communication, organizational, and presentation skills or have 1-2 years of relevant experience, we’d love to hear from you
- Language Skills: You are a native Dutch speaker and have excellent English proficiency, both written and spoken
- Tech-Savvy Problem Solver: You’re comfortable with technical details, can demonstrate platform functionalities, and love tackling complex challenges
- Adaptable and Accountable: You thrive in dynamic settings, take ownership of your work, and keep projects on track
- Collaborative Team Player: You’re great at building strong relationships with customers and colleagues, ensuring everyone’s aligned
- Strategic Thinker: You have a knack for planning and tracking tasks while staying focused on the big picture
- Always Learning: You’re curious, committed to growth, and excited to develop your skills even further
- Education: You hold a bachelor's or master's degree, preferably in a relevant field
- If you’re excited about this role and looking to make an impact in secure communications, we encourage you to apply
What the job involves
- You’ll guide enterprise customers through seamless onboarding, ensuring projects stay on track, within budget, and aligned with agreed timelines
- Keeping everything organized is key—you’ll maintain accurate updates in Salesforce and submit your time promptly in Harvest
- You’ll deliver tailored training sessions and workshops, helping clients get the most out of the Zivver platform
- Along the way, you’ll identify opportunities to improve processes or recommend additional services to enhance their success
- You’ll manage risks and resolve issues to keep implementations running smoothly
- With a clear understanding of each project phase, you’ll ensure all deliverables are met and stakeholders stay aligned
- You’ll work closely with engineering, product, and support teams to deliver exceptional results for our customers
- Your input will help us refine our processes, improve our documentation, and make Zivver even better for our customers
- A Day in the Life
- It is Friday and you start the day with the weekly technical meeting. It is an opportunity for Technical Project Leads to share project insights, troubleshoot challenges, and learn from each other
- Today, the Product Manager joins the session to discuss upcoming product rollouts—a crucial update for setting client expectations
- Your next task is a video call with the IT team of one of our customers. Together with their IT partner, you map out the technical rollout plan for Zivver, identifying potential obstacles and crafting solutions to ensure a smooth deployment
- Later, you collaborate with a colleague to refine a new onboarding process, incorporating lessons from previous projects. Just as you are wrapping up, you receive a call from a stressed A USA client’s system is not behaving as expected
- Thanks to your technical knowledge, you start checking our systems, resolve their primary issue on the spot, and coordinate with the engineering team to tackle the rest. You finish your day by updating the project status and documenting your learnings to share with the team
Our take
Organisations are increasingly utilising instant messaging applications for external and internal communication, as they are a faster and cheaper mode of communication. With this, it becomes increasingly important to secure the messaging infrastructure as these communication environments are less secure.
Zivver offers a secure communications platform for organisations, especially those in regulated industries such as government, law and healthcare, to enable secure communication, namely through email data protection and secure file transfer. Cloud-based secure messaging products and solutions that offer this security is a market expected to grow rapidly - and indeed, Zivver has been recognised as one of the fastest-growing technology companies according to Deloitte.
Similar companies offering solutions for organisation communications include Realtyme and Netsfere. Zivver plans to continue adding other useful features to their product such as digital signatures, secure forms and secure video. It will invest its capital, backed by DN Capital and SmartFin, to continue market expansion in the UK as well as other international markets.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Oct 2020
$15m
SERIES A
Oct 2018
$7m
SERIES A
Total funding: $25.2m
Company benefits
- Unlimited holidays
- Fired-up environment
- Zivver's Hummingbar
- HQ in Amsterdam
- International diverse team
- Internet allowance
- Home office support
- Lunch & snacks at HQ
- Company parties
- Pension plan
- Personal growth
- Referral bonus
- Travel reimbursement
- Work from anywhere
Company values
- Be all in
- Build together
- Breath simplicity
- Bring authenticity
Articles
Leadership
Wouter Klinkhamer
(CEO)Progressed at Gupta Strategists from a Strategist in 2005 to Director in 2013. Co-founded Zivver in 2016, initially serving as COO, before becoming CEO in 2020.
Rick Goud
(CIO)Experience as a Strategist at Gupta Strategists from 2009-2015. Co-founded Zivver in 2016, initially serving as CEO, before becoming CIO in 2020.
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