Retail Account Manager, IDT

NRS & Retail Services

$31.2k

+ Uncapped commission structure

Junior level

Miami

Office located in West Palm Beach, FL

Communications & payment services

Job no longer available

Communications & payment services

1001+ employees

B2BPaymentsFinancial ServicesSaaSTelecommunications

Job no longer available

$31.2k

+ Uncapped commission structure

Junior level

Miami

Office located in West Palm Beach, FL

1001+ employees

B2BPaymentsFinancial ServicesSaaSTelecommunications

Company mission

To provide innovative communications and payment services for consumers and businesses on a global scale.

Job

Company

Role

Who you are

Experience: 1–2 years of experience in retail sales, outside sales, or customer-facing roles. Prior exposure to Merchant Services, POS implementation, or route sales is a major plus
Language: Bilingual professionals with fluency in both English and Spanish are highly preferred to support our diverse customer base
Mobility: Must have a valid driver's license, a reliable car, and a willingness to travel door-to-door within your assigned territory daily
Tech Savvy: Comfortable using basic MS Office, CRM tools, tablets, and Bluetooth equipment
Traits: A resilient "people person" with sharp attention to detail, strong presentation skills, and the ability to multitask in a fast-paced entrepreneurial environment

What the job involves

IDT’s Retail division is looking for an energetic, hybrid Retail Account Manager (RAM). In this role, you won't just manage a route—you will be a growth partner for small businesses
You will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory
This role balances the thrill of direct, consultative sales with the stability of consistent account management
Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts
Manage an Assigned Route: Develop and execute a weekly cycle to visit retail stores on a regular basis, ensuring high customer satisfaction and identifying upsell opportunities
Open New Retail Doors: Actively prospect and go door-to-door to expand IDT and NRS presence in your territory
Onboard & Support Customers: Drive the merchant application process, help store owners understand how to use our services effectively, and provide light troubleshooting/tech support on equipment
Handle Operations & Inventory: Manage sales, cash/payment collections, and telecom card inventory using IDT's accounting system

Our take

Founded in 1990 by serial entrepreneur Howard Jonas, IDT Corporation specializes in fintech and communications services. Over the last few decades, the company has launched a portfolio of brands, including IDT Global and net2phone.

IDT offers payment and communication services to businesses and consumers alike. It now boasts a turnover of over $1 billion a year, which is a testament to its industry impact.

The company has benefited massively from its agility and its ability to evolve alongside technology. For example, it acquired Leaf Global, signalling a new move into the world of Web 3.0. This indicates a notable and timely shift in strategy for the company.

Steph

Company Specialist at Welcome to the Jungle

Insights

-3% employee growth in 12 months

Glassdoor (3.9)

Company

Company benefits

Flexible Working Arrangements & Convenient Work Locations
Health, Dental, Vision & 401k
Tuition Reimbursement Program
Professional Growth & Autonomy
Generous Paid Vacation & Sick Time
Coffee, Breakfast, & Games In-Office
In-Office Gym & Recreational Leagues

Company HQ

Central Business District, Newark, NJ

Leadership

Howard Jonas

(Founder & Chair)

Served as the company's CEO for 10 years. Is also Director of Starz Media and the founder of Genie Energy.

Salary benchmarks

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