Risk Operations Program Manager, Parafin
$190-220k
+ Equity grant
Embedded financial services for SMBs
Be an early applicant
Embedded financial services for SMBs
21-100 employees
Be an early applicant
$190-220k
+ Equity grant
21-100 employees
Company mission
To democratize access to growth capital.
Role
Who you are
- Understanding of the card payment ecosystem
- Understanding of KYC systems / vendors
- Understanding of ACH money movement systems
- Proven ability to excel in ambiguous environments, and make informed trade-offs weighing risk management with business growth
- Ability to translate a deep technical understanding of our product and partner requirements into informed prioritization decisions
- Superb communication skills (writing, data, oral)
- Natural problem solver, both with data and with people
- Proven ability to work and thrive in productively chaotic environments
- Ruthless prioritizer; a creative and analytical thinker
- T-shaped skills -- equally comfortable diving deep into financial minutiae and analyses, and zooming out to frame a high-level narrative
Desirable
- 6+ years of relevant experience, preferably Operations or Risk/Fraud experience ideally at a fintech/payments startup
What the job involves
- As Risk Operations Program Manager you’ll work across our Risk Operations team to implement controls, programs and processes that protect Parafin and its customers from fraudulent activity.
- Projects can vary and range from working on Parafin’s fraud prevention efforts, KYC optimization, preparing Parafin’s operations team for new products and new platforms, and collaborating with product to ensure new features and products launch with scalability of operations in mind
- You’ll collaborate with data scientists, engineers, partner platforms, product managers and more, and will influence product and engineering roadmaps
- Create best-in-class user experiences for customers impacted by risk decisions, in addition to up-leveling our operations tooling, capabilities, and procedures
- Partner closely with data science, engineering, product, legal and compliance, and operations at Parafin to scale Parafin’s fraud prevention program, and own the roadmap for Risk and Fraud for each product
- Engage with Banking/financial partners and vendors where necessary on our fraud and operational program
- Balance fraud/loss prevention with customer experience
- Develop and monitor key metrics around fraud losses, customer experience, and operational efficiency
- Collaborate with broader Risk and Ops teams, Legal and Compliance, and Engineering to leverage and advance risk systems and infrastructure
- Drive continuous improvement by learning from internal and external risk events
Our take
Parafin is a fintech platform helping SMBs access growth capital. It targets platforms where SMBs sell and transact and offers an embedded finance solution with which these platforms can offer loans ranging from $500 to $10M. Parafin provides the capital for these loans and assumes the risk, allowing platforms to offer competitively attractive incentives to help them draw in a larger proportion of the growing SMB market.
Parafin’s focus on SMB growth funding is canny. Most worldwide businesses fall into the SMB category, but funding access for these businesses shrunk dramatically post-pandemic when traditional banks became more conservative with their loan approvals. This exacerbates SMB cash-flow issues, which reportedly already account for more than four in five SMB failures.
This means Parafin is helping platforms fill a growing and crucial market niche. With leadership from former Robinhood employees, confident funding from major players including the founders of Robinhood, DoorDash, and Plaid, and partnerships with Amazon, Parafin looks poised to net a substantial and lucrative market.
Steph
Company Specialist at Welcome to the Jungle
Insights
77% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Dec 2024
$100m
LATE VC
Aug 2022
$60m
SERIES B
Total funding: $190m
Company benefits
- Health, dental, & vision
- 401k plan
- Parental leave
- Unlimited PTO
- Commuter benefits
- Free in-office lunches
- Mental health & well-being
- Special recognition
Company HQ
SoMa, San Francisco, CA
Leadership
Sahill Poddar
(Co-Founder & CEO)Completed a PhD in Particle Physics at CERN, before working as a Data Scientist with LiquidM and Facebook, then finally heading up Machine Learning Engineering at Robinhood.
Ralph Furmaniak
(Co-Founder)Completed a PhD in Analytic Number Theory at Stanford, before working as a Robinhood Data Scientist, and then as Chief Scientist at Numerai.
Vineet Goel
(Co-Founder & CPO)Worked as a Carnegie Mellon Teaching Assistant, before moving into a Software Engineer role at Quantifind, and then heading up Risk and Fraud Engineering at Robinhood.
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