Enterprise Platform Application Specialist, Divergent Technologies

• Ability to lawfully access information and technology that is subject to US export controls
• Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, and a willingness to work with others
• The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients
• Minimum of 7 years of experience in Information Technology
• Minimum of 5 years as a hands-on administrator of Microsoft solutions, including Outlook, Office suite, Teams, SharePoint, and OneDrive, with at least 3 years in an environment with 500+ end users
• Minimum of 3 years of experience with Microsoft Active Directory and Entra ID
• Ability to understand basic Windows Active Directory; user accounts and security groups
• Strong communication, written, and customer service skills
• High aptitude and willingness to learn new technologies
• A self-starter that can work with minimal supervision; highly organized

Desirable

• The Enterprise Platform Application Specialist is responsible for aligning Microsoft’s evolving platform and capabilities with business outcomes
• Platform Strategy & Governance
• Serve as the strategic owner of the Microsoft 365 platform, aligning Microsoft’s roadmap with business priorities
• Define and maintain governance standards for Teams, SharePoint, OneDrive, and Exchange Online
• Evaluate new Microsoft features and lead enterprise readiness, risk assessment, and rollout planning
• Security, Identity & Compliance
• Activate PIM for the Enterprise and work with the Team to better execute Role Based Access Control (RBAC)
• Partner with Security and Compliance teams to implement retention policies, sensitivity labeling, and audit capabilities
• Ensure M365 services align with regulatory, contractual, and organizational security requirements
• Adoption & Enablement
• Lead adoption strategies for new productivity capabilities, including Microsoft Teams, Outlook and Copilot
• Use analytics and reporting to monitor usage, adoption, and value realization
• Work with the A.I. team to enable inhouse LLM to work with documents within the M365 system