Employee Experience Lead, Sage

• The ideal candidate blends operational rigor with a white-glove service mindset, ensuring every detail reflects Sage’s culture of kindness, excellence, and care
• 6+ years of experience in office operations, facilities, or employee experience, with at least 2 years in a management role
• Background in luxury hospitality, personal assistance, or high-touch operations—with a demonstrated ability to deliver excellence in service, presentation, and execution
• Exceptional organizational and project management skills, able to juggle multiple priorities, anticipate needs, and stay calm under pressure
• Strong leadership and people management abilities, with experience coaching, developing, and scaling a small but mighty team
• Outstanding communication and interpersonal skills, with the warmth, discretion, and emotional intelligence to build trust across all levels of the company
• Proven track record of executing high-quality events and experiences, with strong vendor management and budget ownership experience
• Proactive, resourceful, and hands-on, with a willingness to roll up your sleeves and get things done—no task too big or too small
• A passion for creating environments and experiences where people feel cared for, connected, and able to do their best work

Desirable

• As the Employee Experience Lead at Sage, you’ll oversee the people, programs, and spaces that bring our culture and office to life
• As part of the People team, you’ll lead the team responsible for office operations, facilities, employee events, and administrative excellence—starting with 2 direct reports and expanding as Sage continues to scale
• This is a hands-on, strategic role for someone who thrives on creating seamless, high-quality experiences—whether it’s designing an exceptional workplace, orchestrating memorable company events, hosting external visitors in our office or ensuring our executives and teams are supported with precision and care
• Lead the Employee Experience, Office & Admin team, starting with direct management of a People Experience Associate and Executive Assistant, and expanding to oversee additional team members as Sage scales
• Oversee day-to-day office operations and facilities, ensuring a safe, organized, and inspiring environment for our hybrid team; covering everything from vendor management and space planning to security, maintenance, and office hospitality
• Develop and lead Sage’s employee experience strategy, designing the programs, moments, and environments that foster connection, reinforce our values, and create a cohesive, high-quality experience across the employee lifecycle
• Plan and execute employee events and celebrations, from all-hands and offsites to holiday parties and team gatherings—balancing creativity with logistics to deliver memorable, well-run experiences
• Ensure world-class executive support, partnering closely with EAs to streamline priorities, anticipate needs, and create systems that enable focus, productivity, and balance for our leadership team
• Manage key vendors and budgets, including facilities, catering, travel, supplies, and event partners, with an eye toward quality, cost efficiency, and service excellence
• Implement scalable systems and processes for administrative operations, facilities, and events—introducing structure while maintaining flexibility and warmth
• Serve as the internal ambassador for employee experience, building strong relationships across teams, listening for opportunities to improve, and ensuring every interaction with the People team feels supportive and seamless
• Collaborate cross-functionally with People, Talent Acquisition, IT, Finance, and Leadership teams to ensure operational alignment and a cohesive employee experience