Case Administrator, Deciphex
Preclinical pathology software
Job no longer available
Preclinical pathology software
101-200 employees
Job no longer available
101-200 employees
Company mission
To enable users to facilitate digital peer review of non-clinical pathology studies.
Role
Who you are
- A-level (or working towards achieving) in a science subject required
- Good customer service skills and ability to work with various groups (internal and external customer base)
- Good time keeping skills and ability to meet timelines
- Experience in transcription of documents, microsoft word, excel
- Organised and diligent with activities
- Motivated and independent worker
- Proactive with improving document control and training process
- Willing to learn and be proactive in developing skills & experience
- Scientific diploma, or relevant certification a distinct advantage
- Basic IT troubleshooting experience is an advantage
- Experience with digital pathology is an advantage
- Experience working with an electronic documentation system is highly desirable
- You bring a sense of urgency to the work that you do and are able to execute on tasks by using your initiative
- You enjoy innovating and bringing new ideas to the table
- You like to have autonomy in your role and the independence to manage your own time and workload
- You are highly collaborative and enjoy working with lots of different teams and people
- You thrive in a fast paced environment and can manage changing priorities
- You have great written and oral English language skills
What the job involves
- This is a unique opportunity to make a difference in the emerging Digital Pathology field
- Monitor all cases received by Diagnexia UK
- Communicate with customers when there are delays with cases to provide or request updates or additional materials
- Respond to queries from Customers and other team members (including the pathologist team)
- Escalate technical issues to other team members when appropriate
- QA all samples, transcription of data
- Register and maintain referring clinician and patient information related to a given referred case and institute
- Ensure compliance with GDPR/CQC regulations, and maintain patient records in accordance with all data protection protocols
- Respond to email tickets requesting assistance
- Basic troubleshooting of customer support problems
- Track and document technical problems
- Comply with applicable health and safety requirements
- Assist with Research Pathology technical support (when required)
- Travel may be required on an ad hoc basis to other offices in the UK
- Occasionally assist with out of office hours support (when required)
Our take
Pathologists are the core of diagnostics, but face increasing pressure as diagnostic complexity increases and the number of pathologists is in decline. This systemic strain means turnaround times for diagnoses are longer, and the chance of diagnostic error is higher. Deciphex is looking to address this with a regulated non-clinical pathology platform.
Deciphex has institutional and headline support, has collaborated with AstraZeneca and Janssen, and participates in a research program with pharmaceutical company Charles River. Reports suggest the platform has seen impressive uptake in the preclinical sector, so in spite of being relatively young this specialist niche is in high demand.
This all means Deciphex is in a strong position to keep expanding out its suite of tools and platforms. Its latest round of funding will support expansion across the US, UK, EU, Canada, and Japan. The company is also looking to enhance its capabilities, strengthen existing partnerships and broaden the type of customer it serves.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jan 2025
$32.3m
SERIES C
Jan 2023
$4.3m
LATE VC
Total funding: $59.7m
Company benefits
- Cutting Edge Technology Space
- Multi Cultural, Diverse Team
- Autonomy & Trust in Your Role
- A Commitment to Flexible Working Arrangements
- Continued Learning and Development Opportunities
- Social Events
- Competitive Annual Leave
Company values
- Supportive - We know working together will bring success
- Diverse - We value our differences, skills, and perspectives
- Challenging - We're confident, innovative, and forward-thinking, and we're always learning
- Innovative - We aim high and won’t let anything stand in our way of achieving our goals
Company HQ
Botanic, Dublin, D
Articles
Leadership
Donal O’Shea
(Chief Executive)Has experience founding three companies prior to Deciphex, and has senior management experience in Slidepath, Genetix, Leica Microsystems and Leica Biosystems.
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