IT Project & Program Manager, Pinterest
$90.8-187k
+ Equity
More information about location
1-3 days a week in office
Visual bookmarking tool for saving & discovering creative ideas
Open for applications
Visual bookmarking tool for saving & discovering creative ideas
1001+ employees
Open for applications
$90.8-187k
+ Equity
More information about location
1-3 days a week in office
1001+ employees
Company mission
To bring everyone the inspiration to create a life they love.
Role
Who you are
- Proficiency in developing comprehensive project plans, covering scope, timelines, and milestones
- Experience in coordinating and managing project execution for timely delivery
- In-depth knowledge of planning, procurement, Mobile device management, Apple Device Enrollment Program, Single Sign On and managing the complete hardware lifecycle
- Ability to develop and implement efficient processes and workflows for hardware asset management
- Strong skills in building and maintaining relationships with cross-functional teams and stakeholders
- Experience collaborating effectively with Workplace & IT partners
- Capability to oversee project transitions to operations, managing lifecycle impacts
- Experience working with local and international vendors for equipment procurement and deployment and with international importation projects
- Proficiency in using Jira for project tracking and applying Scrum/Kanban methodologies to prioritize tasks
- Understanding customer satisfaction metrics to support internal customers like VIPs, Sales, and Engineers
- Ability to identify, manage, and escalate risks and issues to the IT Manager as needed
What the job involves
- The IT Deployment team is tasked with deploying IT hardware to employees on a global scale, including both new and existing office locations
- The role of the IT Project & Program Manager I will play a pivotal role in our IT Deployment team to manage projects supporting the Global IT Hardware Asset Management lifecycle, encompassing laptops, mobile devices, monitors, peripherals, printers, service devices, and Yubikeys
- At IT, our mission is to provide technology and services that empower Pinployees to do inspired work from anywhere
- Your contributions will directly impact Pinners by making their lives better in the positive corner of the internet through the technology and services we enable
- We are seeking a highly skilled IT Project & Program Manager I to join our IT Deployment team, responsible for the global deployment of IT hardware to both new and existing office locations
- This pivotal role will focus on managing projects within the Global IT Hardware Asset Management lifecycle, ensuring efficiency and alignment with our strategic objectives
- This role is essential for ensuring seamless project execution that aligns with our strategic IT goals and achieves desired outcomes within the IT Hardware Asset Management lifecycle
- Collaborate with the IT Deployment Manager to plan and execute projects focused on office builds and strategic OKRs
- Ensure projects align with strategic IT goals and desired outcomes within the IT Hardware Asset Management lifecycle
- Support projects involving deployment of laptops, mobile devices, monitors, peripherals, printers, service devices, and Yubikeys
- Serve as a Subject Matter Expert (SME) in planning, procurement, inventory management, hardware deployment, Mobile device management, Apple Device Enrollment Program, Single Sign On and managing the complete hardware lifecycle
- Develop and implement efficient processes and workflows for each stage of the hardware asset management lifecycle
- Coordinate IT hardware deployment for new and existing offices worldwide
- Manage project planning and tracking; design technical instructions for asset management and office builds
- Work with local and foreign vendors to order and procure equipment and services for successful hardware deployment
- Build relationships and collaborating with Workplace & IT partners
- Support onsite deployment tasks
- Understand customer satisfaction metrics to support VIPs, Sales, Engineers, contractors, and full-time employees
- Build and maintain relationships with cross-functional teams from peers to high-level stakeholders
- Experience in utilizing Jira for project tracking, executing Scrum methodology in Jira to prioritize project and operational work
- This includes prioritizing service requests
- Other tools to be familiar with: Zendesk, Oomnitza, Lucid Chart
- Project Planning and Initiation: Develop detailed project plans, including scope, timelines, and milestones
- Project Execution: Coordinate and manage tasks to ensure timely completion; facilitate biweekly stakeholder meetings
- Change Management: Oversee project transitions to operations; identify impacts on the HW asset management lifecycle
- Stakeholder Management: Confirm and manage roles; maintain efficient communication via Slack, email, and meetings
- Risk and Issue Management: Identify and manage risks and issues; escalate significant ones to IT Manager
- Project Monitoring and Reporting: Track performance against the plan; provide updates and use metrics for improvement
- Project Closure: Conduct lessons learned sessions; document findings and ensure project deliverables are completed
Our take
Inspiration and ideas can pop into your head at any time, and with the growth of social media and networking, sharing these interests and gaining exposure has never been easier. Pinterest exists to display these moments visually, as a kind of digital pinboard allowing users to save and share digital images which have inspired them.
Pinterest's emphasis on visual discovery has differentiated it from competitors and created a more positive and fulfilling experience for its users. Pinterest in many ways provides a respite from the ceaseless negativity that plagues social media such as Facebook and Twitter, and this is perhaps responsible for its userbase expanding to 450 million users in 2022, driven by uptake mostly outside of North America.
Pinterest has not been immune to woes affecting the global tech sector and made about 5% of its workforce redundant at the end of 2022 and the start of 2023. Having restructured to face a challenging climate, it is well-positioned to resume its growth, which has increased consistently year on year. Its immediate goals are to continue to grow its user base and expand the uptake of its short video product, which it aims to monetize.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Company HQ
SoMa, San Francisco, CA
Leadership
Ben Silbermann
(CEO)Worked as a Product Specialist at Google for 2 years before leaving to work on his own apps, which led to founding Pinterest
Salary benchmarks
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