Product Analyst, Substack
$150-210k
+Equity
More information about location
Platform for writers & podcasters
Open for applications
Platform for writers & podcasters
501-1000 employees
Open for applications
$150-210k
+Equity
More information about location
501-1000 employees
Company mission
To give thinkers, writers, and creatives the opportunity to pursue their curiosity and make money at the same time.
Role
Who you are
- Solid understanding of product growth concepts and frameworks (e.g. retention curves, cohort analysis, growth accounting)
- Advanced SQL knowledge, and familiarity with BI tools (we use Snowflake and Periscope every day)
- Strong data visualization and written/verbal communication skills — must be able to design legible dashboards dashboards and clearly convey the salient insights for any analysis
- Solid understanding of A/B test and experimentation concepts (proper test design, power calculation, post-hoc analysis, novelty effects, etc.)
- Strong product sense and intuition — a deep understanding of Substack’s product, user base, and market position is a must
- Ability to roll up your sleeves and do what needs to be done with limited resources and support
What the job involves
- The mission of the Product Analytics team at Substack is to help the product team make better decisions. Product Analytics is embedded in the Product organization, and this role reports directly to our VP of Product
- We are a small and scrappy team that covers a lot of ground. You would be joining as the third individual on the team
- Take ownership of continuously improving our understanding of the product, user base, growth trajectory, and state of play
- Proactively partner with PMs and company leadership to inform the long term, medium term, and short term strategy of your product area
- Help the team define useful metrics and set clear goals
- Share regular insightful updates with your team and across the company
- Proactively partner with engineers to invest in clean and thorough logging, ETL, and improving the ergonomics of our data
Our take
Substack provides an online platform for journalists and writers to manage subscription-based newsletters. Substack has attracted a range of writers and publishers who wish to connect with their audiences while being removed from social media and other ad-based models.
For an industry that has seen a steady decline in its fortunes since the rise of digital, Substack offers journalism an alternative to the advertising-driven clickbait-focused model that has dominated the last decade. Substack has amassed more than 35 million subscribers.
The subscription newsletter space is a competitive market, but Substack claims to provide greater freedom to writers than its competitors. Writers produce their newsletters on the site for free, charging an optional subscription fee (minimum of $5/month) of which Substack takes 10%. The company continues to seek out ways to diversify its offerings.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
62% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2024
$10m
ANGEL
Apr 2023
$7.8m
LATE VC
Total funding: $100.3m
Company benefits
- Remote work support - All employees receive a generous allowance to customize their home offices
- Comprehensive health care - Substack covers 100% of premiums for employees and their dependents, and fully funds HRA plans
- Parental leave - We want employees to be fully present for the new members of their family, so we offer generous parental leave
- Flexible vacation and paid time off - You’re the best person to decide when you need a day—or a week—off to travel or decompress. Our flexible vacation policy puts you in control
- Company holidays and Winter shutdown - In addition to flexible time off, we honor 12 paid holidays annually on average. And we close the office between Christmas Eve and New Year's day to recharge each year
- Phone & internet stipends - Many of our employees work from home or on the go. So we offer full time employees a monthly stipend to cover for phone and internet costs
Company values
- What you read matters - So we hire people who care deeply about reading and writing
- Subscriptions are better than ads - The business model matters – subscriptions put readers and writers in charge, and they create an incentive system that fosters great work
- We work in service of writers - Our teams build both for and with writers, providing Substack writers with the best terms, services, tools, and programs on offer
- We believe in the free press and in free speech - We do not believe these things can be decoupled. You can read more about our views on content moderation on our blog
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Chris Best
(CEO)After several software internships, they co-founded Kik Interactive in 2009, serving as CTO until 2017. At this stage, they founded Substack, and have served as CEO ever since.
Hamish McKenzie
(Chief Writing Officer)Previously a journalist for several publications include The Independent and Time Out. Lead Writer for Tesla and Editorial Advisor to Kik Interactive.
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