Senior Manager of Operations Enablement, AuditBoard
$132-198k
+ Offers Bonus
Governance, risk, and compliance software
Be an early applicant
Governance, risk, and compliance software
501-1000 employees
Be an early applicant
$132-198k
+ Offers Bonus
501-1000 employees
Company mission
To transform the way enterprises manage their audit, risk, and compliance programs.
Role
Who you are
- 8+ years of professional experience managing cross-functional programs simultaneously for customer-facing SaaS functions
- 3+ years of experience leading cradle-to-grave organizational initiatives
- Strong verbal and written communication skills with the ability to develop comprehensive communication strategies and proven success in delivering presentations to executive levels of leadership
- Ability to develop and maintain relationships with cross-functional stakeholders at all levels of an organization
- Illustrated success in conducting gap analysis, qualitatively and quantitatively, reviewing data for trends, and providing data-driven solutions to organizational problems
- Understanding of training best practices and experience developing and facilitating training through various delivery methods (online, self-paced, in-person, etc.)
- Sales training and enablement experience preferred
- Excellent knowledge of post-sales processes, best practices, and popular tools leveraged by sales and post-sales teams
- High adaptability, including the ability to manage multiple and competing priorities, quick deadlines, and constant change
- Proven experience fostering a positive and inclusive organizational culture and embedding company culture and values that are consistently woven into learning experiences
- Demonstrated ability to drive employee engagement initiatives
- Proficiency using the Google suite of products, project management software, sales management software (i.e. Salesforce and GONG), and learning management systems/LMS
What the job involves
- So, what will this Senior Manager, Operations Enablement DO, exactly? So glad you asked!
- Our post-sales organization has been steadily growing, and we’d like to bring even more focus to the programs surrounding onboarding new and existing employees, supporting and educating our teams on product launches/system changes/process changes, while also helping improve cultural awareness and organizational connectedness
- This means supporting our teams that drive customer adoption, customer retention, and customer satisfaction while driving the creation and continuous improvement of a world-class enablement strategy
- Lead the development of an enablement roadmap for the post-sales organization with partnership from leadership
- Build strong relationships with key leaders within post-sales, fostering collaboration and alignment
- Manage a team of enablement analysts, ensuring effective execution of the enablement strategy
- Identify and develop internal subject matter experts to support the onboarding program
- Develop a comprehensive onboarding strategy for each post-sales function with measurable outcomes → ensuring consistent collateral across CAS
- Facilitate, coordinate, and manage onboarding sessions for new hires, tracking outcomes and reducing ramp time
- Partner with cross-functional stakeholders, including sales enablement, product, and marketing, to analyze training needs for CAS
- Develop specialized content to address team training requirements
- Deliver engaging learning experiences using various mediums, such as live classroom training, online/on-demand tutorials, and videos
- Build and manage training courses within our internal learning management system
- Prepare ongoing reports and dashboards linking onboarding efforts with ramp time, satisfaction, knowledge comprehension, and skill certification, providing insights and findings to key audiences
- Develop a communication strategy to highlight changes to systems, processes, and reporting across the post-sales organization to ensure alignment and success across the organization
- Emphasize cross-functional impacts through effective communication channels
- Facilitate training and learning experiences to support product launches, collaborating closely with Sales Enablement, Product, and Product Marketing teams
- Partner with the People team to develop initiatives to enhance cultural awareness within the post-sales organization, fostering a sense of belonging and inclusivity
- Implement strategies to reduce organizational silos, improve employee connectedness, engagement, and overall satisfaction
Our take
AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.
The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.
The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (2 rounds)
Aug 2018
$40m
SERIES B
Apr 2017
$3.6m
SERIES A
Total funding: $43.6m
Company benefits
- Vision and dental insurance
- 8-16 weeks paid parental leave
- Company equity
- Work from home opportunities
- Health insurance
Company HQ
Cerritos, CA
Leadership
Daniel Kim
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former Global Director of Internal Audit at Quiksilver and Executive Director, Corporate Audit and Compliance at International Rectifier.
Jay Lee
(Co-Chair of the Board & Senior Advisor)Co-founded AuditBoard in 2014, and served as co-CEO until July 2020. Former VP of CounterPoint, and was SVP & CFO at Tomich Brothers Seafood.
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