Senior Manager of Sales Engineering, Expel
$207-225k
+ bonus eligibility and equity
More information about location
Cyber security threat detection & management
Be an early applicant
Cyber security threat detection & management
501-1000 employees
Be an early applicant
$207-225k
+ bonus eligibility and equity
More information about location
501-1000 employees
Company mission
Expel is on a mission to make security easy to understand, easy to use, and easy to continuously improve.
Role
Who you are
- Your understanding of service delivery and management are essential in helping you craft the team to scale
- Your knowledge of customer service and escalation support provides the north star you use for mentoring team members and making sure our customers are heard
- Your experience with sales and sales processes provide you the armor for having the hard conversations when the service we provide doesn’t match the customers needs
- Finally, your knowledge of systems and security engineering help you coach your team to get scrappy and know when Expel can stretch to meet a customer where they are
- Strong customer relationship and people skills as well as strong written communication and presentation skills
- Experience in security operations, incident response, and associated processes
- Solid understanding of data analysis and performance/operational metrics and statistics
- Experience partnering with sales and partner enablement teams
- Ability to mentor team members through difficult customer scenarios
- Experience managing a team at a company with up to or past $500M ARR
- 3+ years experience in sales engineering with at least 2-3 years managing a sales engineering team
What the job involves
- We’re looking for an exceptional Sr Manager, Commercial Sales Engineering to expand and lead our global commercial sales engineering organization
- You will manage our existing sales engineers and help us to grow and strengthen the team
- You know that success in this role requires partnership with Sales, Product, Engineering, and Customer Success, ensuring that the sales team has the support to close the right deals, and set our customers up for success
- You ensure that the capabilities that Expel provides are accurately and effectively mapped to customer needs during the sales process
- You see to it that the team has the technical resources they need to qualify success and that PoVs act as the springboard for a customer’s success
- Through this process, you equip the Customer Success organization with the ability to provide long-term success with each customer’s unique requirements mapped to Expel capabilities
- Deeply understand prospect challenges that lead them to Expel and set clear expectations around which of these challenges we can help them with and which we can’t
- Develop presentation and training materials to enable your team to deliver excellent scalable and repeatable sales support
- Identify patterns in PoV gaps and work with Product Management team to address them
- Establish and maintain key strategic customer relationships
- Providing coaching and mentorship to your team
Our take
As ransomware and hacking threats rise, identifying and resolving breaches in security must be done quickly. Lack of transparency in cyber-security makes it difficult for engineers to detect, understand, and fix the issues as fast as possible. Expel is aiming to redefine what a security operations center and managed detection service looks like in the modern age.
Though the company faces competition from the vast number of cybersecurity platforms, Expel positions itself as a viable alternative to the service delivery model of managed security service providers (MSSPs) by offering a comprehensive management platform that connects to its customers’ tech remotely through APIs, providing fast detection and clear solutions.
Having reached unicorn status, the company is establishing a stronger presence in the European and Asia-Pacific markets, capturing business in Canada, the United Kingdom, Australia, and Singapore. Its 2022 funding is being used to accelerate sustainable growth, continue the company's international expansion, and push forward with go-to-market initiatives.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2022
$31m
SERIES E
Nov 2021
$140.3m
SERIES E
Total funding: $288.8m
Company benefits
- Flexible work hours and locations
- Unlimited time off - includes vacation, personal days, and an annual company-wide restorative day
- 24 weeks parental leave when you, your spouse or your domestic partner gives birth to a child, adopts a child or becomes a foster parent (first 12 weeks paid)
- Military leave
- Paid annual conference - we reimburse you up to $2,500 to attend at least one conference every year that helps you move your career forward
- One month sabbatical after hitting your 5 year anniversary
- Zero-meetings week each quarter - where all Expletives are challenged to reduce the number of internal meetings on their calendar all the way to zero
- Medical insurance through the Cigna Open Access Plus HRA plan
- Dental & vision insurance through Guardian
- Team touchdowns - Expel Teams are encouraged to come together quarterly for planning, for connecting, for energizing and maybe a little fun
- Fitness stipend
- Cell phone stipend
- Employee Assistance Program
- Telemedicine (Cigna’s Telehealth Connection)
- Access to the popular mental health platforms, Ginger and Talkspace
- BenefitHub - a web portal where Expel employees can enjoy discounts, cash back rewards and perks on thousands of brands in a variety of categories!
- Retirement 401(k) account provided by Principal
- Health Reimbursement Arrangement (Cigna)
- Flexible Spending Accounts
- Student loan refinancing
Company HQ
Herndon, VA
Leadership
Dave Merkel
(CEO & Co-Founder)Previous CTO of both FireEye and Mandiant (also VP, Products and Threat Management Services). Previously worked as the Senior Technical Director at America Online and for the US Air Force as an Assistant Chief of Intrusion Invasions.
Justin Bajko
(VP of Strategy & Business Development & Co-Founder)Previous Managing Director (MCIRT Operations) at Mandiant and Senior Manager of Global Security Analysis at Symantec. Previously worked as a Network Administrator at Clinical Trial Management Services, and was a Network and Systems Administrator at MiniFibers.
Yanek Korff
(Chief of Staff & Co-Founder)Previous COO at Expel. Current Board Member at ThreatSwitch and Investor at Berg Capital Group. Previous Member of the Technical Advisory Board at Ntrepid Corp and CP an CTO at FireEye.
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