Employee Experience Specialist, Braze
13 Month Fixed-Term Contract
2 days a week in office
Customer engagement platform
Job no longer available
Customer engagement platform
1001+ employees
Job no longer available
2 days a week in office
1001+ employees
Company mission
To power lasting connections between consumers and brands they love.
Role
Who you are
- Recommended 2-4 years of relevant experience (event coordination, employee engagement and culture, reward and recognition programming). Experience working within a People team and/or a high-growth SaaS/Technology company is a plus
- The ability to organize and juggle multiple, demanding tasks with accuracy and prioritize competing projects
- A strong creative flair - you thrive on developing experiential concepts, designing visually impactful events, and thinking outside the box to deliver memorable experiences
- A natural connector with a genuine passion for building relationships, you excel at engaging with diverse groups and creating a positive, inclusive environment
- A self-starter mentality with the ability to work independently and as part of a team
- Well developed interpersonal and communication skills that foster long-term stakeholder relationships and facilitate work cross-functionally
- Critical thinking skills that enable problem solving within a collaborative work environment
- The ability to travel to other global offices as needed
What the job involves
- This is a 13 month, four days/week fixed term contract position as an Employee Experience Specialist (February 2025-March 2026)
- You will operate within the People team out of our London office but work cross-functionally to engage an array of stakeholders and teams, including Workplace Experience, Talent Acquisition, Regional GMs, IT, Communications, Employer Brand and Marketing
- Reporting to the Director, People (EMEA Region), you will be responsible for designing and delivering initiatives aligned with our employer brand and core values to enhance employee engagement, satisfaction and advocacy across the EMEA region
- You’ll create meaningful moments that resonate with employees, cultivating a strong sense of community. You’ll be our go-to culture champion in the region, from organizing impactful events to delivering culture-forward activities and programs - this role is all about crafting an exceptional employee experience that shapes an inclusive and exciting workplace culture
- Program activities that build a sense of community in-office and remotely across EMEA (London, Bucharest, Berlin and Paris)
- Activate our employee experience strategy by bringing to life internal office events and programming that boost engagement and promote inclusivity such as; monthly socials, employee wellness activations, end-of-quarter celebrations, volunteering initiatives and all-hands meetings
- Plan and execute our Tier 1 off-site events, including the annual Anniversary Party and Holiday Party, ensuring memorable and high-quality experiences for employees
- Provide ongoing support to Employee Resource Groups (ERGs) across the region, helping them achieve their goals and successfully deliver impactful community events
- Enhance and execute our employee recognition and appreciation programs
- Regularly monitor employee engagement and work with regional General Managers across EMEA through surveys, focus groups, and feedback channels, using insights to identify opportunities for enhancing the employee experience
- Work closely with the wider Global Employee Experience (EEX) and Workplace Experience teams to ensure consistent experience and event delivery across all Braze offices
Salary benchmarks
Our take
Braze was founded out of an opportunity to build a company in the mobile space, inspired by the success of Android. This decision was driven by the belief that technology can help build stronger and more valuable relationships between brands and customers. It is now a leading customer engagement platform that powers connections between consumers and the brands they love.
Braze does this by delivering messaging experiences through push notifications, apps, and emails, built specifically for today's always-connected customers. This replaces badly integrated tools and outdated databases, making customer relationships more personalised through cross-channel messaging, journey orchestration and AI-powered experimentation and optimisation. Through this, Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform.
As a venture-backed company, its clients now include Headspace, Canva, Max, Headspace, Domino's, Peloton and Depop. These clients use Braze to launch more effective messaging campaigns with less effort in the current mobile-first world. No doubt its placement on the 2024 US News Best Technology Companies To Work For list will draw in more talent, whilst its growth to 10 new offices across North America, APAC regions and Europe indicates promising growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
42% female employees
10% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$80m
SERIES E
Aug 2017
$50m
SERIES D
Total funding: $182.7m
Company benefits
- Flexible Vacation Policy: Take the time you need to balance your work and life in the way that suits you best
- Equal Paid Family Services: We offer fertility benefits along with equal paid parental leave, so you can focus your energy on your growing family
- Retirement Planning: We support you as you plan for your future. Braze will begin matching contributions into our retirement plan on your first day of employment
- Equity Stake: We provide equity to full-time employees—regardless of role or tenure—so that when we grow and succeed, you do, too
- Learning & Development: We support your professional growth through formal career pathing, the Braze University learning platform, and tuition reimbursement
- Remote Availability: Braze fosters an environment that harmonizes the needs of the business and the needs of its employees
- Global Presence: Our global presence—10 cities and growing—provides opportunities to work and connect with top talent around the world
Company values
- Take Your Seat at the Table: Our community welcomes and respects your unique talents and perspective. Roll up your sleeves and join in - we’re building Braze together
- Don't Ignore Smoke: With constant vigilance, we help each other notice issues before smoke turns to fire. When others come to us, we celebrate the messenger and assist them however we can
- Shape the Future: We believe in the positive trajectory of change. We make investments, take calculated risks, and guide others down the path of our vision for the future
- Embrace Curiosity: We are explorers of details and new horizons. We embrace a growth mindset and pursue our curiosities to acquire new mastery and hone existing skills
- Seek the Truth: We combine intelligence with humility to challenge our assumptions and ask thoughtful questions. We make better decisions by deeply understanding our world
- Be a Human: Each of us contributes to the Braze culture through our individuality. We operate with integrity, and above all else, we are kind
Articles
Leadership
Bill Magnuson
(Co-Founder & CEO)Previously a Software Engineer at Google and Bridgewater Associates before co-founding Braze in 2011.
Jon Hyman
(Co-Founder & CTO)After graduating cum laude in Computer Science at Harvard, Jon joined Bridgewater Associates' Core Technology department and worked on the Forbes Technology Council before co-founding Braze.
Diversity, Equity & Inclusion at Braze
- Developing robust methods to track and measure representation data across different intersectionalities
- Expanding our presence at affinity events, including conferences, meet-ups and in-house gatherings
- Enhancing our manager training program to incorporate DEI-specific training within the curriculum
- Integrating DEI concepts into existing training, including new hire onboarding
- Launched a company-wide mentorship initiative, which aims to cultivate a richer employee experience and foster a sense of community throughout our workforce
- Enhancing recruiting efforts and manager training to embed inclusivity in our business processes
- Supporting 10 employee resource groups (ERGs) that represent diverse affinity groups and interests
- Organized the ERG Lead Summit, which facilitates the exchange of experiences, insights, and best practices among ERG Leaders
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