Principal Software Engineer, Achievers
Recognition and rewards software for employees
Be an early applicant
Recognition and rewards software for employees
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To change the way the world works.
Role
Who you are
- Deep and broad understanding of e-commerce platforms and domains (checkout, payments, catalog, pricing, promotions, order management), ideally at an enterprise or large-scale consumer level
- 15+ years of progressive software engineering experience including deep expertise in leading and owning complex back-end or full-stack architectural initiatives
- Proven ability to define, own, and evolve system architecture across multiple teams or an entire domain, consistently delivering complex, highly scalable solutions in a SaaS environment
- Extensive experience making long-term, strategic technical decisions that balance scalability, reliability, security, maintainability, and developer velocity across an organization
- Demonstrated ability to identify, prioritize, and strategically reduce systemic technical debt while simultaneously enabling aggressive new product capabilities and innovation
- Exceptional systems thinking with a track record of designing, building, and operating for ultra-high traffic, high availability, and extreme peak events (e.g., major sales, promotions, holidays) across distributed systems
- Outstanding written and verbal communication skills, with the ability to articulate complex technical concepts to both technical and non-technical stakeholders, including executive leadership
- A highly collaborative and influential approach to stakeholder management and cross-functional partnerships at an organizational level
- Extensive prior experience in coaching, mentoring, and developing Staff and Senior Staff Engineering talent
- Deep expertise in microservices architecture, distributed systems, event-driven architectures, and cloud-native patterns
- Mastery of containerization technologies such as Docker and orchestration platforms like Kubernetes, with experience designing and managing large-scale deployments on GCP or similar cloud providers
- Bachelor’s or Master’s in Computer Science or a related field, or equivalent experience demonstrating deep theoretical and practical knowledge
What the job involves
- Define the Future: drive the technical strategy and architectural vision that shapes how millions of people experience work around the world, influencing multiple teams and critical business outcomes
- Organizational Impact: leverage your deep expertise to solve the most ambiguous and complex technical challenges, setting the technical direction and raising the bar for engineering excellence across the organization
- Deep Technical Engagement: remain profoundly hands-on, actively coding approximately 50% of the time, directly tackling our most complex and ambiguous technical challenges and ensuring architectural vision is grounded in practical implementation
- Strategic Leadership: mentor and guide senior technical talent, including Staff and Senior Staff Engineers, fostering a culture of innovation, technical mastery, and continuous learning
- Influence & Innovation: work alongside an experienced leadership team, contributing directly to strategic technical decisions and influencing the long-term product and engineering roadmap
- High-Growth Environment: thrive in a fast-paced, high-growth environment where you're empowered to pioneer new approaches, challenge the status quo, and leave a lasting technical legacy
- Architectural Vision & Strategy: own and evolve the architectural roadmap for critical parts of or the entire Marketplace offering. Define and champion Engineering best practices, standards, and guidelines for coding, testing, and infrastructure across multiple teams and organizational boundaries. Lead significant engineering initiatives that drive systemic improvements and technical innovation
- Foundational Product Development: lead the design, build, and maintenance of innovative, cross-functional platform capabilities that enhance the Achievers platform – the most-used platform in the industry impacting 4+ million users in 170 countries worldwide. Drive the technical discovery and feasibility for major new product areas
- Excellence in Delivery: influence and optimize continuous delivery pipelines and engineering processes across the organization, enabling rapid iteration and high-quality software delivery at scale. Take end-to-end ownership of major features or foundational modules from strategic design through deployment, ensuring the long-term quality, reliability, and maintainability of the codebase
- Strategic Technology Selection: evaluate, champion, and integrate strategic modern tools and technologies, including Python, Go, Kubernetes, Docker, Drone, Google Pub/Sub, React/Redux, GraphQL, MySQL, PostgreSQL, and Microservices, to solve the most complex, large-scale challenges and future-proof our platform
- Organizational Mentorship & Growth: provide leadership, guidance, and mentorship to Staff, Senior Staff, and other software developers across multiple teams, fostering an environment of technical excellence, continuous learning, and career development. Drive knowledge sharing and best practices across the engineering organization
- Cross-functional Leadership: collaborate closely with Product, Design, and Engineering leadership to define strategic requirements, translate complex business problems into technical solutions, and influence the overall product and technology roadmap. Actively participate in cross-functional planning sessions to align on organizational priorities and dependencies
- Thought Leadership: continuously learn, evaluate, and evangelize industry trends, emerging technologies, and cutting-edge Engineering practices, bringing fresh perspectives, innovative solutions, and thought leadership to the team and broader organization
Our take
Employees with a strong sense of belonging are twice as likely to be engaged, productive, and resilient. Achievers' platform aims to foster this belonging while delivering smart work experiences, guiding organisations towards an employee-powered culture. The platform offers personalised, mobile-first experiences and AI-driven content to boost employee participation.
Achievers caters to organisations ranging from 500 employees to large Fortune 500 companies like Marriott, Deloitte, 3M, and Microsoft. Annually, Achievers' members share tens of millions of recognition and celebration moments, highlighting its popularity and effectiveness. Continuous product enhancement is essential for maintaining its market leadership.
In 2024, Achievers became available on Google Cloud Marketplace, enhancing its strategic partnership with Google Cloud. This expansion streamlines procurement and management for customers, providing a reliable, real-time global network that delivers an exceptional user experience and performance. Integrations with Google Chat and Gmail will ensure seamless recognition within the workflow, demonstrating Achievers' commitment to empowering employee appreciation and recognition.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Sep 2011
$24.5m
SERIES C
May 2009
$6.9m
SERIES B
Total funding: $39.4m
Company benefits
- Parental Leave Top-up 👶🏼
- Health Benefits and Life Insurance Coverage Upon Your First Day 🩺
- RRSP Matching 🙌🏼
- Flexible Vacation 🏖️
- Employee and Family Assistance Program 🤝🏽
- Full access to the LinkedIn Learning Library 👩💻
- Internal Mentorship Program 🎓
- Employee-Led Employee Resource Groups 👏🏼
- A beautiful office space located in Liberty Village, Toronto 🇨🇦
- Participation in our Points-based Employee Recognition Program ✨
- Opportunities for professional development and career growth 📈
Company HQ
King West Village, Toronto, ON
Leadership
Scott Landers
(CEO)Before joining Achievers, he was on the Board of Directors at Bridgeline Digital and was the Chairman & CEO of Harver. He is currently also a Member of the Board of Directors at the Centre for Women & Enterprise.
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