IT Administrator, Tenstorrent

$100-500k

Compensation for all engineers includes base and variable compensation targets

macOS

iOS

Linux

Android

Azure

Windows

GSuite

JIRA

Slack

Zoom

Active Directory

Junior and Mid level

San Francisco Bay Area

5+ days a week in office (Santa Clara, CA)

Building computers for AI

Be an early applicant

Building computers for AI

501-1000 employees

B2BArtificial IntelligenceEnterpriseManufacturingDeep TechMachine Learning

Be an early applicant

$100-500k

Compensation for all engineers includes base and variable compensation targets

macOS

iOS

Linux

Android

Azure

Windows

GSuite

JIRA

Slack

Zoom

Active Directory

Junior and Mid level

San Francisco Bay Area

5+ days a week in office (Santa Clara, CA)

501-1000 employees

B2BArtificial IntelligenceEnterpriseManufacturingDeep TechMachine Learning

Company mission

To bring unique solutions to the problems facing AI and machine learning.

Job

Company

Role

Who you are

We welcome candidates at various experience levels for this role
Degree/diploma in Computer Science-related field or demonstrated combination of education and experience
1+ years of general experience with Network management, a mix of physical infrastructure cabling and switches/firewall
1+ years of experience with general IT support, onsite or call center experience
Familiarity with Office 365, Entra, and Azure Active Directory
Proficiency in MacOS, IOS, Android, and Windows 10/11
Working knowledge of computer hardware (Apple & PC’s, laptops, desktops, monitors, and peripherals)
Experience with various IT tools and SaaS applications: Google Suite, JAMF, Zoom, Jira, 1Password, CrowdStrike, Entra, Microsoft Office, Slack, FortiClient, Tailscale
Demonstrated ability to communicate ideas to technical and non-technical audiences in both written and verbal formats
Strong documentation abilities
Willing and able to work autonomously with limited onsite oversight
Some experience with Veeam Backups or similar tools, managing backup & restoration implementation, and testing
Some experience with firewalls (Fortinet) and Linux-based firewall (IPTABLES/IPCHAINS)

What the job involves

Tenstorrent is seeking a talented and motivated IT Administrator to join our team in Santa Clara, CA. As a IT Administrator, you will play a crucial role in developing and optimizing our onboarding and off-boarding plans. You will play a critical role in trouble-shooting and collaborating across many offices
Serve as the primary IT representative for onboarding and offboarding employees in the Santa Clara office, including remote support for other regions, setting up new user accounts and devices, and providing onboarding assistance on the first day
Troubleshoot basic network issues and escalate effectively when necessary
Use JIRA to log, update, and resolve support tickets
Collaborate with internal teams and 3rd party vendors
Contribute to the continual service improvement of our IT support services as we expand
Create and maintain knowledge articles and manuals for systems and applications
Assist in Incident Management and contribute to Problem Management
Collaborate with internal IT teams on various projects
Deployment, maintenance, support, and monitoring of our infrastructure in the Santa Clara office
Act as an on-site desk-side IT presence, supporting and troubleshooting local technical issues from laptops to AV equipment
Configure, add, and maintain laptop, printer, server, and network inventory, including firewall, Switches, and WiFi access points
Other tasks and duties as determined from time to time
This role will have a primary in-office onsite requirement and some remote support administration(other sites). With some travel to the off-site DC or CoLo to assist other IT staff

Application process

During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting

Our take

Advances in artificial intelligence apps, combined with a global chip shortage, are strong tailwinds for chip processor Tenstorrent. The semi-conducter developer is designing specialized chips for running artificial intelligence applications, building chips for what it calls "software 2.0".

The company’s unique approach is to build for this future software, which it believes will be written at a higher level. Combining this with conditional computing, Tenstorrent supports a scalable distributed network approach that is analogous to a human brain.

While the market for specialised AI hardware is destined to be gigantic, the company has to compete with a plethora of hopeful startups (as well as major tech companies like NVIDIA and Qualcomm). That said, Tenstorrent boasts an excellent trajectory so far, with its latest moves including unveiling its high-end Wormhole AI processors, and a partnership with LG which will see the development of chips for "Affectionate Intelligence".

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

52% employee growth in 12 months

Glassdoor (4.5)

Company

Funding (last 2 of 7 rounds)

Dec 2024

$700m

SERIES D

Jun 2024

$300m

LATE VC

Total funding: $1.3bn

Company HQ

Flemingdon Park, Toronto, ON

Leadership

Jim Keller

(CEO)

Previously Senior VP of Silicon Engineering at Intel Corporation, VP of Autopilot Hardware Engineering at Tesla, Corporate VP and Chief Architect at AMD, and VP of Engineering at Apple.

Milos Trajkovic

(Co-Founder & Director of Hardware Engineering)

Former Manager of Firmware Design Engineering at AMD, and FPGA design engineer at Signum Concepts.

Ivan Hamer

(Co-Founder)

Former Consulting Software/Embedded Engineer at AMD, and Senior Software Developer at iNTERFACEWARE.

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