GRC Systems Analyst, Monzo
£37.9-44.6k
➕ Share options
Digital-only bank platform and marketplace
Be an early applicant
Digital-only bank platform and marketplace
1001+ employees
Be an early applicant
£37.9-44.6k
➕ Share options
1001+ employees
Company mission
To build a new kind of bank that makes money work for everyone.
Role
Who you are
- If you're experienced in implementing and/or administering Governance, Risk, and Compliance (GRC) solutions and ready to apply best practices at Monzo
- Skilled in risk/control reporting and data management, with a strong ability to transform raw data into valuable, actionable insights
- Detail-oriented and adept with G Suite (Sheets, Docs, Slides) to build simple, effective solutions
- A strong written and verbal communicator who can influence and manage stakeholders across all levels, collaborating effectively across the three lines of defence while maintaining Monzo's tone of voice
- A strategic thinker, capable of balancing immediate tactical requirements with long-term strategic objectives to effectively prioritise tasks
- Focused on designing elegant, scalable solutions with a flexible, commercial mindset
- A consistent role model for Monzo’s core values and expected behaviours
- Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
What the job involves
- Monzo is hiring for a GRC System Analyst
- This is an exciting opportunity to support the implementation and ongoing administration of our new Group-wide Governance, Risk and Compliance (GRC) tooling system
- You’ll play a key role in shaping how Monzo manages and uses risk and compliance data across all Monzo entities
- Reporting to the GRC Systems Senior Manager within Group Risk, your primary responsibility will be supporting the roll-out and administration of the risk management tool
- This role involves designing and implementing clear and accessible risk management processes for the business, ultimately providing a service that enables effective risk execution across the company
- You will be responsible for supporting the implementation and ongoing operation of Monzo’s new GRC system. As the role matures, your responsibilities will continue to grow, but will include:
- Supporting delivery of the GRC tooling rollout, including managing the project plan, tracking actions, and coordinating project rhythms
- Leading on training, communications, and change adoption to ensure a smooth launch across the Group
- Designing training materials (user guides, videos, procedures) and running sessions where required
- Supporting internal launch comms, including user support channels (Slack, FAQs) and feedback processes
- Capturing and feeding back user insights to support iterative improvements to the platform
- Acting as the primary point of contact for all things related to the GRC system across Monzo
- Designing and operating processes for system access, configuration changes, data management, and ongoing governance
- Developing and maintaining a clear responsibility matrix for the GRC tool across Group entities
- Coordinating the relationship with the GRC vendor, including coordinating support tickets, product updates and improvements
- Performing core platform admin activities such as user provisioning, workflow maintenance and configuration governance
- Overseeing data quality and reporting within the tool, ensuring management information is accurate, consistent, and meaningful
- Maintaining user-facing documentation, training materials, and process guidance
- Owning governance of configuration changes and assessing downstream impacts
- Identifying opportunities to streamline processes, automate tasks, and improve system usability
- Providing analysis and insight through system-generated reporting to support risk management across Group Risk and the wider business
- Managing issue resolution, enhancement requests and vendor escalations
- Ensuring the tool continues to evolve in line with Monzo’s Enterprise Risk Management Framework and regulatory expectations
Application process
- 🌈 The application journey has 4 key steps
- Phone call with recruiter (30 mins)
- Initial video call with Hiring Manager (30 mins)
- Role specific interview (60 mins)
- Behavioural Round (45 mins)
- This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
Our take
Monzo is a challenger bank that fully operates online and offers a full range of current, savings, business accounts, and more. The speed of the challenger banks to provide a great experience has been impressive, and the number of competitors appearing has proven the consumer desire for innovation.
Monzo remains one of the popular online banks, with more than 6 million active users. The company faces competition from more traditional banks, such as Goldman Sachs and JP Morgan, which have launched their own digital banks. However, the new technologies that the company is built on enable it to expand quickly (with fewer issues) than the incumbent players' offerings.
With an increasing amount of people switching banks, the company's ever-expanding suite of banking and financial services (such as its buy-now-pay-later offering) has resulted in Monzo receiving the second-highest net switching gains among digital challenger banks (just behind Starling).
After setting U.S. expansion plans aside in 2020, the company launched in the U.S. market in early 2022, partnering with Sutton Bank to provide its U.S. accounts. After several years focused on narrowing its losses, Monzo hit profitability in the first two months of 2023. In the same year, 2 million new customers joined, tallying its customer base at 9 million in 2024.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 18 rounds)
May 2024
$190m
LATE VC
Mar 2024
$457.1m
LATE VC
Total funding: $1.9bn
Company benefits
- Yearly Salary Review + Proactive pay increases to reflect growing responsibilities + Share options
- Flexible working hours
- Work From Home Opportunities + we'll pay for any equipment you need to do your job
- 24 days holiday a year, plus bank holidays
- Paid sick leave for both physical & mental health + Health insurance via AXA or Vitality + Additional health insurance through Medicash
- Employee Assistance Programme
- Learning budget of £1,000 a year
- Aviva Pension Scheme + 4% Employer Contribution
- Paid maternity, paternity, adoption or shared parental leave (after 13 weeks of employment)
- 52 weeks of primary caregiver leave (6 months at 100% pay, 13 weeks at Statutory Maternity Pay, 13 weeks unpaid)
- 3 months of secondary caregiver leave at 100% pay
- Unum Life Insurance
- Access to fertility and family-forming health benefits via Fertifa
- Abellio Season Travel Tickets + Cycle-to-Work Scheme
Company HQ
City of London, London, UK
Leadership
TS Anil
(CEO)Also a Board Member at Accion. Previously Board Member at UK Finance, Global Head of Payments, Products & Platforms at Visa and was the Global Head of Retail Products at Standard Chartered Bank.
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