Site Reliability Engineering Manager, Givebutter
$170-190k
+ Equity + Bonus
Non-profit fundraising platform
Be an early applicant
Non-profit fundraising platform
21-100 employees
Be an early applicant
$170-190k
+ Equity + Bonus
21-100 employees
Company mission
Givebutter's mission is to empower the Changemaker in all of us.
Role
Who you are
- 5+ years of experience building and deploying production infrastructure at scale
- 5+ years experience working with AWS
- Knowledge of PHP
- Aware of trends and best practices in SRE and cloud infrastructure
- 2+ years of experience managing system architecture, ensuring best practices for reliability, performance, and security
- Strong technical leadership, mentorship, and communication skills
- Experience working for a product-led growth company is beneficial
- Experience managing a remote engineering team
What the job involves
- Givebutter is hiring a Site Reliability Engineering Manager to oversee our systems' reliability, scalability, and performance.
- As a Lead SRE, you will be directly responsible for delivering world-class infrastructure to our users, maturing our operational practices, and leading a team of skilled engineers.
- You will report directly to our VP of Engineering and carry out our infrastructure vision while creating a scalable engineering culture that breeds innovation.
- You will ensure we deliver excellent user experiences on time and retain top-notch security, design, and performance.
- You will cultivate a culture of high performance by creating systems that eliminate roadblocks, processes that incentivize excellence, and by being an expert in site reliability engineering.
- We have already built a great foundation, powering hundreds of millions of donations to over 10k+ organizations, and you will take this impact much further
- Manage and hire in-house SREs and contractor resources
- Handle and prioritize incidents, ensuring timely resolution and effective communication
- Establish and manage key metrics for reliability; set up and maintain alerting systems
- Automate tasks and manage infrastructure using Infrastructure as Code (IaC) tools and techniques
- Ensure application scalability and identify performance bottlenecks to optimize system performance
- Design and implement fault-tolerant and highly available systems to minimize downtime
- Develop, implement, and regularly test disaster recovery plans to ensure business continuity
- Conduct capacity planning to anticipate and manage future infrastructure needs
- Define, measure, and maintain SLOs and SLAs to meet service performance expectations
- Ensure the security of applications through best practices and conduct regular penetration tests to identify and mitigate vulnerabilities
Our take
The rise of crowdfunding has helped democratize fundraising for for-profit companies, but the infrastructure for non-profits has lagged behind. Givebutter sets out to change this, supplying a feature-rich, easy to use fundraising platform for the "changemakers of today", which has been used to raise millions of dollars for good causes.
Crucially, unlike other crowdfunding platforms, 100% of the donation typically goes to the campaign, with Givebutter making its money entirely through tips and occasional but transparent transaction fees. In 2022, the company raised capital that has been put to work developing the product to be fit for all types of fundraising.
Having already seen impressive success in certain segments, these new development efforts will help expand Givebutter's reach. For example, it launched a CRM to help it reach more small, local nonprofits, and has released the industry's first donor-advised fund (DAF) donate button, through which donors can recommend a nonprofit for a donation in just three clicks.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (1 round)
Jun 2022
$7m
SEED
Total funding: $7m
Company benefits
- We offer Medical, Dental, and Vision insurance covered 100% for employees
- Up to 15 days of paid vacation time per year plus additional days per year with the company (we take off all 10+ Federal Holidays and provide 2 floating holidays)
- 12 weeks paid parental leave for both primary and secondary caregivers
- Participate in team trips each year to meet, hang, and work in person
- Home office stipend
- Charitable giving - employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter
- Learning and development reimbursement opportunities
Company values
- Be Awesome - We go above and beyond to surprise and delight our customers. We raise the bar by setting ambitious goals and striving to exceed them. We hold ourselves to a high standard. We consistently push ourselves to level up and expect the same from others. We foster a culture of high performance and believe in mentorship both in and outside of the workplace.
- Be Butter - We view diversity as an asset. Having diverse voices at the table drives innovation, strengthens decision-making, improves collaboration, and fosters empathy for our users. We lead with kindness and empathy. We build trust with transparency & reliability. We ask for feedback and assume positive intent. We default to overcommunication. We like to have fun! And bring the puns. Seriously, we’re always bready.
- Be Changemakers - We seek out and embrace change. It’s what we do! We make our impact felt – globally, locally, personally, and professionally. We move fast and believe in progress over perfection. Done is better than perfect. We leverage collective genius and let the best ideas win. 1+1=3 🚀
Company HQ
Penn Quarter, Washington, DC
Articles
Leadership
Max Friedman
(CEO)Co-founded Givebutter on graduating from George Washington University in Computer Science and Finance.
Liran Cohen
(CTO)Co-founded Givebutter on graduating from George Washington University with an MS in Computer Science.
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