Commercial Insights Lead, amicable
£60-70k
+ Share Incentive Plan
1-2 days a week in office (Holborn, London)
Legal service for divorcing and separating couples
Open for applications
Legal service for divorcing and separating couples
21-100 employees
Open for applications
£60-70k
+ Share Incentive Plan
1-2 days a week in office (Holborn, London)
21-100 employees
Company mission
To transform the way people end relationships in a kinder and better way and to help couples avoid the emotional and financial turmoil of traditional solicitor approaches.
Role
Who you are
- Proven experience in commercial analytics, insights or strategy in a fast-paced environment
- Strong analytical skills with the ability to turn complex, ambiguous data into clear, actionable insight and commercially grounded recommendations
- Clear, adaptable communicator who can translate complex analysis into simple, commercially relevant insight, adjusting communication for different audiences
- Strong commercial acumen with understanding of customer journeys, conversion levers and revenue performance
- Demonstrated ability to structure commercial questions, connect data with business context, and drive practical, high‑impact solutions to solve commercial problems
- Proven people‑leadership experience, including managing, coaching, and developing team members to achieve high performance
- Confident working with CRM systems (ideally HubSpot) and using data structures to improve performance visibility
- High-ownership mindset - confident in taking responsibility for outcomes, driving action and influencing decisions with robust, evidence-based insight
- Experience working at pace and balancing speed with quality in a fast-paced environment
What the job involves
- You’ll combine CRM data with commercial judgement, customer understanding and input from teams across the business. Your work will turn insight into clear recommendations and real outcomes that drive performance
- You’ll lead and develop the commercial data team as well as coaching others, sharing best practice and bringing structure and pace to commercial problem-solving
- This is a great opportunity for someone who thrives in a fast-moving, high-ownership environment where problem solving and pace matter
- Own high impact commercial questions across acquisition, conversion, revenue and customer journey
- Continuously monitor commercial performance and proactively identify issues, opportunities and emerging trends without needing to be asked
- Investigate root causes and propose clear, practical solutions that drive growth
- Lead and develop the commercial data team, setting priorities, raising standards and coaching others to think commercially
- Act as the business owner for the sales side of HubSpot, ensuring the system supports how the commercial team operates
- Own commercial data in HubSpot, ensuring pipelines, reports and dashboards are accurate
- Identify issues or gaps in how HubSpot is structured or used, and lead improvements to ensure data quality and reliable reporting
- Improve funnel visibility and performance tracking so leadership has a clear view of commercial performance and emerging issues
- Troubleshoot HubSpot issues that impact commercial performance or reporting, working with the relevant teams to resolve them
- Partner with marketing, sales, operations and product to gather data and insight to improve commercial performance
- Drive initiatives that unlock growth, whether that’s through clearer data, sharper insights or better processes
Salary benchmarks
Our take
Amicable is on a mission to revolutionise the way people end relationships, aiming to make the process kinder and more efficient than traditional solicitor-led approaches. By focusing on a technology-driven model, Amicable offers a modern alternative to conventional legal practices, enabling couples to avoid the emotional and financial strain often associated with traditional methods.
The company's innovative approach to divorce, separation, and co-parenting has positioned it as a trusted brand in the industry. With a commitment to delivering empathetic, fixed-fee services, Amicable effectively guides couples through the complexities of ending a relationship.
Amicable promotes a collaborative culture and is rapidly growing to meet demand and legislative change. Emphasising values such as kindness, flexibility, trust, professionalism, and customer focus, Amicable is dedicated to pioneering a better way for couples to part ways.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 28 days holiday plus bank holidays per annum (pro-rated)
- Cycle to work scheme
- Private health insurance
- Group life assurance
- Enhanced family friendly leave
- Employee Assistance Programme
- Share Incentive Plan
- Electric Vehicle Scheme
Company values
- Empathy & Kindness
- Trust & Professionalism
- Pioneering
- Customer Focus
Company HQ
Richmond, UK
Leadership
Pip Wilson
(CEO)Board Trustee and Deputy Chair of the The RSA. Former Trustee / Board Member of The Girls' Network, Founder and Board Director of Bluefin Solutions and was also Consultant at a number of companies.
Kate Daly
(Host of The Divorce Podcast)Former Family Consultant and Divorce Coach at FamilyChange. Was also a Counsellor, Coach and Consultant at KDCPPS, Director at PeopleFanClub and Senior Manager at KPMG.
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