Account Executive, Glia

Enterprise

Salary not provided

+ Stock Options

Senior and Expert level
Remote in US
Glia

AI-based customer service platform

Be an early applicant

Glia

AI-based customer service platform

201-500 employees

B2BArtificial IntelligenceCustomer serviceFinancial ServicesSaaS

Be an early applicant

Salary not provided

+ Stock Options

Senior and Expert level
Remote in US

201-500 employees

B2BArtificial IntelligenceCustomer serviceFinancial ServicesSaaS

Company mission

To help businesses reinvent how they support customers in a digital world.

Role

Who you are

  • If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you
  • 6+ years of SaaS experience
  • 3+ years selling into Financial institutions or contact centers/customer experience software
  • 3+ years of complex sales experience
  • A track record of consistently exceeding performance expectations
  • Outstanding communication proficiency in phone, email, and other channels
  • Ability to Navigate complex and intricate sales processes
  • Proficiency in advanced sales methodologies such as MEDDIC or Command of the message

What the job involves

  • As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy
  • Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our SDR team
  • Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company
  • Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion
  • Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains
  • Utilize a strategic, data-driven approach to guide clients toward innovative solutions
  • Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact
  • Leverage your negotiation skills to secure large contracts involving multiple stakeholders

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Insights

Top investors

20% employee growth in 12 months

Company

Company benefits

  • Gym & wellness support
  • High-Growth Environment
  • Lots of Office Snacks
  • Great Healthcare and Vision
  • Amazing Community

Funding (last 2 of 6 rounds)

Mar 2022

$45m

SERIES D

Jan 2021

$78m

SERIES C

Total funding: $152m

Our take

Relationships between credit unions and their members are essential in aiding the process of securing new customers, solving transaction disputes, and maintaining accounts. However, legacy computer systems and outdated communication channels, such as automated phone services, are preventing this.

Glia provides an integrated customer support platform for financial services that provides communication channels in the form of video banking, instant messaging, and voice chat. AI-assisted virtual assistants are also provided as part of the plan, providing prompts and suggestions to support staff based on the on-screen scenario.

The startup has reached unicorn status in 2022 with a valuation of $1 billion, and more than 250 banks, credit unions, insurance companies, and other financial services businesses currently use its tools. Its funding is being channelled into research and development to build more tools leveraging artificial intelligence - including an AI platform for financial institutions - and analytics solutions.

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Steph

Company Specialist at Welcome to the Jungle