Program Management Associate, Klue
Win-Loss
CA$57-62k
+ 16.6K Annual Commission
More information about location
2+ days a week in office
Competitive enablement software
Open for applications
Competitive enablement software
201-500 employees
Open for applications
CA$57-62k
+ 16.6K Annual Commission
More information about location
2+ days a week in office
201-500 employees
Company mission
To enable revenue teams with the insights they need to win, when they need it, and wherever they live.
Role
Who you are
- Output focused: you’re driven by targets, metrics or goals. Nothing will stop you from not only achieving your goals, but you’re constantly motivated to BEAT them. You’re the type of person to set new records and your career goal is to be the best at what you do. Perhaps you've been in a sales role
- Hearing “no” won’t stop you, that only fuels you. You’re an optimist to a fault, full of energy, you can't be beat down
- You figure out what needs to get done and make it happen
- Strong and engaging conversationalist, and you've been known to pen an impressive e-mail and/or essay or two
- You are organized and can prioritize your day to day tasks
- While you're competitive in nature you value and seek a team-based and collaborative environment
- You are actively experimenting with AI and know how and where to use it to move faster
What the job involves
- Program Management Associates drive value and promote client retention and loyalty by partnering and aligning with our client's goals, providing in-depth research, and excellent customer service every step of the way
- Support Researchers by leading win-loss program management and being the go-to person for client questions and requests
- Work closely with Customer Success to build and support client relationships
- Provide world-class customer experience with a focus on educating clients on win-loss and churn analysis best practices
- Manage database of interview/contact leads for client (update, organize, and report)
- Recruit individuals for interviews through campaigns (email, social and phone outreach)
- Manage internal stakeholders to ensure win-loss program's deliverables are on time and high-quality
- Support new client onboarding
- Database management in support of regular client updates
- Mapping and tracking project milestones and providing project updates
- Data preparation: Organize opportunity data in preparation for analyst review and analysis
- Deliverable consumption management against contracts
Application process
- All interviews will be conducted via video calls
- If you know you have what it takes, even if that’s different from what we’ve described, be sure to explain why in your application
Salary benchmarks
Our take
The integration of market data into the many functions of enterprise has been a consistent trend in SaaS markets for a number of years. Klue is taking a similar approach for teams looking to understand competitive landscapes.
The startup is uniquely attempting to create a new category of ‘competitive enablement software’. Whereas other software companies sought to fix a company’s business intelligence needs or content placement strategies, Klue brings all of these services together under the lens of competitive positioning.
Klue plans to find ways to reduce the burden of collecting intel and also automate insights. The company wants to introduce deeper integrations with enterprise tools like Slack, Salesforce, Gong, Highspot and Gainsights.
The biggest risk facing the company is that their product is currently more enterprise friendly, supported by customer specialists. For the software company to achieve true scale, they will want to democratise access to competitive enablement with a self-serve software available to small businesses.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2023
$2m
GRANT
Dec 2021
$62m
SERIES B
Total funding: $89.1m
Company benefits
- We gather compensation benchmarking data across BC and Canada’s Tech Industry, and use that data to build a range for our current team and future talent based on skill, capabilities and potential
- We currently have extended health benefits
- Vacation. Unlimited Vacation. We want the team to prioritize wellness and avoid burnout. We want to also give individuals autonomy to choose how and when they take vacation. We understand and respect that everyone’s needs for time off are different, just like our team.
- Work-life integration: Hybrid work model, flexible working schedules, and a global team
Company HQ
Downtown Vancouver, Vancouver, BC
Leadership
Jason Smith
(CEO)Key roles include President at Vision Critical, a global market research software leader, and co-founder of Columbus Group, a digital agency pioneer acquired by TELUS. Advisor and consultant to early-stage companies. Stint as a VP at Electronic Arts.
Sarathay Naicker
(CTO)Prior to Klue, Sarathay rose to become the Chief Technologist at major cloud company, Sophos. Prior to that Sarathay was a senior developer at ActiveState until 2003.
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