Senior Program Manager, Amazon

• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Desirable

• This role will focus on owning worldwide programs and time-bound initiatives that help AWS sales and technical teams create and progress generative AI sales opportunities with their customers
• The mission of the Sales Acceleration Team in the AWS GenAI GTM organization is to create and leverage mechanisms that increase the velocity of generative AI sales, from top-of-funnel lead-generation to launching and scaling customers’ generative AI productions
• The team is part of a larger organization in AWS that is comprised of business development, solutions architecture, and program management professionals who execute on the company’s go-to-market generative AI strategy for all of AWS
• Expectations for this role include proposing and managing worldwide initiatives in sales enablement, proof-of-concept (POC) funding, event/executive engagements, and sales-content management
• We expect the person in this role to work with AWS employees from many departments and geographies/time zones, requiring them to communicate clearly and effectively through Amazon business narratives/writing, weekly updates, and leveraging data to report the status of their projects and unlock business insights for leaders
• The role will interface with AWS sales, technical, finance, enablement, and business development leaders, giving this role exciting visibility and scope to Think Big and Invent & Simplify for internal and external customers
• Given generative AI is a new and evolving domain, this role will deal with ambiguity, regular stakeholder alignment and feedback, process changes, and prioritization
• Maintain productive weekly/bi-weekly meetings with stakeholders, partner teams, and cross-functional teams
• Write Amazon internal business documents effectively and clearly, using anecdotes and data to share insights
• Dive into available data in Excel, QuickSight, etc., to unlock insights and health of initiatives
• Drive stakeholders and partners teams to complete tasks and objectives required for initiatives’ success
• Use project-reporting tools to indicate status of deliverables on a regular basis
• Possess executive presence in discussing initiatives and advising, persuading leaders on decisions
• A day in the life of this role might include: Pulling data from our dashboards to report enablement activities of specialized AI/ML teams
• Summarizing the data into 3-4 sentences with recommended actions for AI/ML regional team leaders to drive actions where adoption is less-than-planned
• Conducting meetings with a partner team to review your 5-page document to align on their deliverables of enablement assets and the overall strategy
• Hosting a meeting for GTM Service Directors to review enablement outcomes with sales and technical field leaders, taking note of action items and distributing these after the meeting and tracking them in a spreadsheet with ongoing follow-up
• Taking a training and reading documentation to learn about new features in our customer relationship management tools to help sales people with generative AI pipeline management
• GenAI Sales Acceleration works on strategic, company-wide initiatives that help AWS sales and technical builders more efficiently serve their customers at all stages of the generative AI sales opportunity lifecycle