Principal AI Engineer, Grip

• Proven track record owning data architecture at scale in a production SaaS environment, ideally in a platform-level (not single-product) capacity
• Strong experience with both operational databases (Postgres, MongoDB/DocumentDB, MySQL) and analytical/data warehouse systems (Redshift)
• Experience building and scaling data pipelines (batch and streaming) using tools such as Kinesis, SQS/SNS, and Lambda
• Strong understanding of search and retrieval systems (Elasticsearch) and how data modelling choices affect downstream relevance and ranking
• Deep hands-on experience building with LLMs, coding assistants (Claude, GitHub Copilot), and agentic systems
• Experience with Model Context Protocol (MCP), AI orchestration, or similar agentic frameworks
• AI safety fluency — prompt injection, jailbreaks, output validation, guardrail design, since the data layer you build directly feeds agentic systems
• Experience with caching and performance at scale (Redis/Elasticache)
• Strong fullstack literacy across TypeScript/Node.js so you can work effectively with product engineering teams, even if your focus is data and AI infrastructure
• DevOps fluency: AWS, Kubernetes/EKS, Terraform, CI/CD pipelines
• Excellent observability practices — structured logging, metrics, distributed tracing, SLOs (Datadog, Sentry)
• Feature flags, canary deployments, and gradual rollout patterns
• Track record of driving data quality, governance and compliance standards (GDPR experience a strong plus given our SmartBadge and location-tracking work)
• Exceptional communication and influencing skills — this role has no direct authority over squad roadmaps and must lead through technical credibility and clear standards
• Product mindset — able to translate ambiguous business goals ("help us maximise our event data") into a concrete, platform-wide technical roadmap

Desirable

• Every interaction on Grip's platform — a scan, a meeting, a session attendance, a lead capture, a message — generates data with real commercial value to organisers, exhibitors and attendees
• We're at an inflection point where AI makes it possible to turn that raw activity into genuinely intelligent products: better recommendations, sharper insights, and autonomous agents that act on data rather than just report it, including the greenfield Organiser and Exhibitor Agentic products our founding Agentic team is building on Model Context Protocol (MCP)
• We're looking for a Principal AI & Data Engineer to own the data foundations and AI infrastructure that sit beneath the entire Grip platform
• You own the horizontal layer — how data is modelled, stored, governed and served platform-wide, and how that data is made usable by analytics, recommendation systems, and our Agentic products
• You'll partner with squad Principal and Senior Engineers in the Engage and Manage squad as well as your AI and Data squad on data contracts and standards
• Own the architecture of Grip's platform-wide data and AI infrastructure — from how event data is captured and modelled, to how it's stored, governed and served to downstream consumers including search, recommendations, analytics, and AI agents
• You'll set the standards that squads build against, and you'll directly build the shared infrastructure that no single squad owns
• This role reports into the Engineering Director
• Own platform-wide data architecture: capture standards, data modelling, storage strategy, and serving layers used across the organisation
• Design and build the data infrastructure powering analytics, search, recommendations, and AI/agentic features
• Build and scale data pipelines handling high-volume event interaction data across the platform — both batch and streaming — with reliability and low latency at the core
• Own the data layer that underpins Grip's Agentic products, ensuring agents and MCP-based tools have access to clean, well-modelled, real-time data
• Define data contracts and standards that product squads (Engage, Manage) build against, working as a technical peer to their Principal / Senior Engineers
• Establish data quality, governance and lineage standards across the organisation, including PII handling in line with GDPR
• Drive the technical strategy for how Grip captures and governs new categories of data (e.g. smart badge telemetry, location/proximity signals) in a privacy-compliant, lawful-basis-aware way
• Build observability into data systems — structured logging, freshness and quality monitoring, SLOs, and pipeline health dashboards
• Champion high-quality technical communication: proposals, specifications, and documentation that other teams can build on
• Mentor engineers across the organisation on data architecture and AI infrastructure best practices
• This is a horizontal, platform-level role, not a product-squad role:
• Own the shared data layer that sits beneath Engage, Manage and Agentic systems
• Expose well-structured data through MCP servers and tools for the Organiser and Exhibitor Agents
• Set and maintain shared data contracts, schemas and pipelines consumed across squads
• Act as the technical authority on data architecture, search/retrieval design, and AI infrastructure decisions platform-wide
• Influence the organisation's approach to data storage, retention and compliance
• Partner with squad Principal Engineers as peers when their product work touches shared data infrastructure

• Screening call
• Product/engineering case study — a problem statement and requirements, working together to understand how you'd approach implementation
• Technical assessment — system design and technical interview focused on data architecture, pipelines, and platform trade-offs
• Final round with our CEO, Tim Groot, Founder & CEO — culture fit and alignment on vision