Project & Program Manager, Wolters Kluwer

Marketing Operations

$76.3-105.7k

Google Analytics

Excel

Salesforce

Hubspot

Domo

Marketo

JIRA

Zoom

Smartsheet

Senior and Expert level

Chicago

2-3 days a week in office

Information services and software solutions

Be an early applicant

Information services and software solutions

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Be an early applicant

$76.3-105.7k

Google Analytics

Excel

Salesforce

Hubspot

Domo

Marketo

JIRA

Zoom

Smartsheet

Senior and Expert level

Chicago

2-3 days a week in office

1001+ employees

B2BEnterpriseLegalBusiness IntelligenceFinancial ServicesAutomation

Company mission

To empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time.

Job

Company

Role

Who you are

Bachelor’s degree in Business, Marketing, or related field (or equivalent experience)
5+ years of experience in marketing, including event marketing
5+ years of hands-on project management experience
Proven ability to manage complex projects, set deadlines, and remove blockers
Strong stakeholder management and communication skills
Demonstrated critical thinking and problem-solving capabilities
Marketing to both B2C and B2B customers
Familiarity with marketing automation platforms (Marketo, HubSpot)
Experience with project management tools (Smartsheet, JIRA)
Knowledge of CMS platforms (AEM, Sitecore), webinar tools (On24, Zoom, Webex), CRM systems (Salesforce), and analytics tools (Google Analytics, Domo)
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
Infor MRM or similar marketing resource management tools
Strong organizational and time management skills
Ability to work independently and collaboratively
Excellent verbal and written communication skills
High attention to detail and initiative
Adaptability and responsiveness to change
Positive, team-oriented attitude with a focus on building trust and collaboration

What the job involves

As the Project & Program Manager – Marketing Operations, you will play a pivotal role in driving operational excellence across marketing campaigns and initiatives within the Health Literacy Research and Practice (HLRP) team
Acting as a key liaison between internal stakeholders, you will ensure that incoming requests to the Central Marketing Organization (CMO) are evaluated and prioritized in alignment with business objectives
You will also help ensure that resources are effectively allocated to deliver high-impact, multi-channel marketing programs that support growth and engagement
You’ll work closely with Product Marketing and cross-functional teams to manage high-visibility campaigns, events, and ongoing marketing efforts, while maintaining a best-in-class project management framework
In this role, you will work directly with the Director, Marketing Operations
Lead and manage marketing programs aligned with organizational goals and revenue priorities
Serve as a central hub for project intake, prioritization, and resource allocation across Central Marketing
Collaborate with internal and external stakeholders to define project scope, timelines, and deliverables
Monitor project progress, identify risks, and implement mitigation strategies through to the end of the campaign
Ensure timely execution of campaigns and events, maintaining high standards of quality and efficiency
Provide regular reporting on project status, milestones, and performance metrics through both written tools and live stakeholder engagement, including meetings and presentations. Ensure clear, consistent communication with cross-functional teams to drive alignment, transparency, and timely decision-making
Support Product Marketing with execution of multi-channel growth campaigns

Application process

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process

Our take

For over 185 years, Wolters Kluwer has been innovating the way professionals and businesses work. The company has expanded to offer a substantial range of services across the Health, Tax & Accounting, Finance, Compliance, and Legal sectors.

While operating across so many sectors comes with an extensive range of competition, Wolters Kluwer serves customers in over 180 countries, which has been managed, in part, due to its 70+ acquisitions. For example, the company has recently acquired leading artificial intelligence technology company Della AI, which will become part of its legal software unit, to further advance its natural language processing capabilities.

The company is currently focused on its 2022-2024 strategy, which is a three-year value elevation strategy aimed at accelerating expert solutions, expanding its reach, and evolving its core capabilities. After delivering on its 2019-2021 strategy (resulting in €4.8 billion in revenues in 2021 alone) Wolters Kluwer is well set to remain on its long-standing path of growth and success.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Glassdoor (3.7)

Company

Company benefits

Hybrid/Flexible Work Environment

Company HQ

Alphen aan den Rijn, Netherlands

Leadership

Nancy McKinstry

(CEO & Chairman of the Executive Board, not founder)

Held various roles at the company before being named CEO in 2003. Current Member of the Board of Directors at various companies including Accenture, Abbot, Russel Reynolds Associates, and Columbia Business School.

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