Software Engineer, Coinbase

• 3+ years of experience as a software engineer and 2+ years building backend services using GoLang and gRPC
• Be a self-starter, executing complex solutions with minimal guidance while ensuring efficiency and scalability
• Proven experience integrating at least two third-party applications using Golang
• Hands-on experience with AWS, Kubernetes, Terraform, BuildKite or similar cloud infrastructure tools
• Experience with event-driven architectures (Kafka, MQ, etc.) and proficiency in SQL or NoSQL databases
• A solid understanding of gRPC, GraphQL, ETL pipelines, and modern development practices
• Strong command of GoLang, with a deep understanding of how to build scalable, reliable backend services
• You’ve got positive energy. You’re optimistic about the future and determined to get there
• You’re never tired of learning. You want to be a pro in bleeding edge tech like DeFi, NFTs, DAOs, and Web 3.0
• You appreciate direct communication. You’re both an active communicator and an eager listener - because let’s face it, you can’t have one without the other. You’re cool with candid feedback and see every setback as an opportunity to grow
• You can pivot on the fly. Crypto is constantly evolving, so our priorities do, too. What you worked on last month may not be what you work on today, and that excites you. You’re not looking for a boring job
• You have a “can do” attitude. Our teams create high-quality work on quick timelines. Owning a problem doesn’t scare you, but rather empowers you to take 100% responsibility for achieving our mission
• You want to be part of a winning team. We’re stronger together, and you’re a person who embraces being pushed out of your comfort zone

Desirable

• As part of Coinbase’s Enterprise Applications and Architecture organization, the CXCM (Customer Experience Channel Management) team is on the front lines of revolutionizing how we deliver exceptional support to millions of users globally
• We are responsible for managing the agent experience across chat, phone, email, and social channels, empowering customer service agents across compliance and retail business units to operate at peak efficiency
• We design, build, and own platforms that prioritize the customer-first approach while driving agent productivity and maximizing automation. Our team thrives on innovation, creating scalable solutions that not only meet today’s needs but also anticipate the future of customer engagement
• In this role, you'll be at the forefront of building complex, scalable applications that directly impact the Coinbase customer experience. You will work on developing and optimizing GoLang backend APIs at scale, while integrating with third-party platforms to ensure seamless operations for our customer service teams
• Build high-performance services using GoLang and gRPC, creating seamless integrations that elevate Coinbase's customer experience
• Establish and promote best practices in design techniques, coding, testing, documentation, monitoring, and alerting
• Demonstrate a keen awareness of Coinbase’s platform, development practices, and various technical domains and build upon them to efficiently deliver improvements across multiple teams
• Add positive energy in every meeting, and make your coworkers feel included in every interaction
• Communicate across the company to technical and non-technical leaders with ease
• Delivering top quality services in a tight timeframe by navigating seamlessly through uncertainties
• Working with teams and teammates across multiple time zones