Sales Tax Expert, Firstbase.io
$32-36k
OTE
Offers Equity & Bonus
All-in-one Company OS
Job no longer available
All-in-one Company OS
21-100 employees
Job no longer available
$32-36k
OTE
Offers Equity & Bonus
21-100 employees
Company mission
To help define how founders across the globe launch, manage, and grow their businesses.
Role
Who you are
- We are looking for risk-takers with diverse experience who can provide fearless feedback
- Solid understanding of U.S. sales tax concepts, including nexus, taxability, registration, and filing requirements across states
- Experience handling or supporting sales tax compliance for U.S.-based businesses, either in-house, at a consultancy, or through a SaaS platform
- Strong communication and client-facing skills — able to explain complex tax concepts in simple terms and build trust with a wide range of business profiles
- Commercial mindset — comfortable interacting with startups, founders, and finance teams to support onboarding and ensure client satisfaction
- High attention to detail and ability to manage multiple clients and deadlines simultaneously
- Nice to have: Previous experience in a customer-facing tax advisory, sales tax tech, or fintech/compliance SaaS company
What the job involves
- As a Sales Tax Expert at Firstbase, you will play a key role in delivering a seamless, reliable, and fully managed compliance experience for our clients
- Acting as their main point of contact, you’ll guide them through complex state sales tax obligations while our team handles all filings, registrations, and government interactions on their behalf
- You’ll collaborate closely with our Sales Tax Specialists, Product, and CX teams to ensure each client is properly onboarded, their tax setup is accurate, and their ongoing needs are met with clarity and speed
- You’ll advise on nuanced scenarios like marketplace facilitator rules and changing nexus thresholds, always translating complexity into practical guidance
- Your role will also support commercial efforts, helping articulate our value to prospective clients through demos and onboarding conversations
- Firstbase is much more than just incorporation. Our team is dedicated to building products & solving some of the startups’ hardest problems, with particular focus on:
- Democratizing access to financial infrastructure
- Automating tasks every founder faces when running a business
- Making tools and resources more accessible to everyone, everywhere
- Building integrated solutions for founders and removing friction
- Delivering opportunities to traditionally overlooked founders and companies
- Democratizing access to knowledge
- Serve as the main point of contact for clients on all sales tax matters — guiding them through obligations and directly managing registrations, filings, notices, and state communications
- Be the primary liaison to our internal Sales Tax Specialists, who are responsible for onboarding clients and setting up the platform
- Advise clients on nuanced scenarios such as marketplace facilitator rules, taxability differences by state, or nexus changes — ensuring they understand the implications while we handle execution
- Respond to client questions and proactively communicate key updates related to filings, payments, and government notices, keeping them informed without burdening them with the details
- Occasionally support commercial efforts such as product demos or onboarding calls to help prospective or new clients understand our process and value proposition
Our take
Setting up a successful startup is a struggle for dozens of different reasons, including the incredible complexity of ensuring your business is legally compliant. It's especially tricky for foreign founders seeking to start a US-based business.
Firstbase.io is an all-in-one OS that addresses the common challenges faced by entrepreneurs through its automated business incorporation service. It is how the company initially attracted tens of thousands of fans from 180 countries. Building upon this initial success, Firsbase.io has expanded its product offerings to tackle a range of issues that startup founders often encounter. By developing a suite of tools and services, Firstbase.io aims to support entrepreneurs in overcoming some of their most daunting obstacles.
Since founding in 2018, Firstbase has become a leader in the company formation landscape. Having successfully guided over 25,000 innovators to bring their business dreams to life.
Freddie
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2024
$1.5m
CONVERTIBLE
Oct 2023
$0.4m
CONVERTIBLE
Total funding: $2.3m
Company benefits
- Hybrid work environment. Remote team + offices in NYC and São Paulo
- 21 days of PTO + birthday off. We offer flexibility to allow people to relax and recharge whenever they need it
- Build your ideal work setup. We understand that how you work is extremely important, so we provide a stipend to set yourself up for success here at Firstbase
- Health Insurance. Firstbase offers health insurance reimbursements to both US and international employees
- Company retreats. As a remote-first company, we have in-person team retreats where we work and have fun all together
- Annual bonuses. Annual bonus account for up to 10% of the employee's yearly base salary
- Learning & development. We provide a stipend together with resources to help people grow and develop in their careers
Company HQ
Civic Center, New York, NY
Leadership
Mark Milastsivy
(Founder & CEO)Founded Firstbase out of Y Combinator W21.
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