Small Business Account Executive, Zoom
German Speaking
2+ days a week in office
Work platform for human connection
Job no longer available
Work platform for human connection
1001+ employees
Job no longer available
2+ days a week in office
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- 3 + years of Account Executive experience in a Technology company
- Direct SaaS/Cloud selling experience
- Languages required: German and English at min. C1 level
- Being fluent in any additional languages is a big plus
- Salesforce CRM experience preferred
- BA/BS or equivalent experience
- SaaS video or web conferencing solutions selling experience preferred
- Outbound sales experience to Up-sell and Cross-sell
- A proven track record of reaching sales targets, forecasting accuracy and client satisfaction
- You need to be able to work in a fast paced environment where you manage multiple sales channels and processes at the same time and still keep the overview
- This position requires the ability to develop and maintain business within existing accounts and to manage complex sales situations
- You need to be able to learn new things quickly and be able to change and adapt to
- New (market) situations
- Strong collaboration and relational skills
- Must have strong verbal skills with consultative professional business acumen
- Must be empathic, curious by nature, organised, responsible, & self-motivated
- Must be open to learning new things and be willing to grow
What the job involves
- This position involves working with small business clients (employee count of 1 to 50) to provide them the right Zoom services that meet their needs
- Working in a defined geographic territory, you will proactively engage with our existing customers, as well as follow up and close on various sources of inbound leads
- Meet or exceed sales and product objectives
- Effectively qualify leads and identify prospect needs, engaging technical resources as required
- Outbound calling to proactively reach out to your (new and existing) customers to create upsell/cross sell opportunities in your market
- Create client demos/presentations, quotes/proposals
- Conduct high-level conversations with C-Level and VP -Level Executives to address business needs
- Use value based-selling techniques to effectively guide sales processes to close (experience with value based selling and/or for example MEDDPICC)
- Develop and maintain business within existing accounts, manage complex sales situations and sales campaigns
- Use Salesforce CRM to provide timely and accurate sales activity tracking and status updates
- Work strategically with management to deliver forecasts, identify trending opportunities/challenges, and provide recommended solutions
- Forecast sales activity and revenue achievement while creating satisfied customers
- Resolve client issues in a timely and thorough manner; escalates issues to manager as appropriate
- Keep informed of product line, competition and industry trends that may impact client business activities
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
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