Business Operations, Chapter
$160-250k
2-5 days a week in office
Medicare advisory
Open for applications
Medicare advisory
101-200 employees
Open for applications
$160-250k
2-5 days a week in office
101-200 employees
Company mission
To increase transparency and help seniors navigate the complex and murky ecosystem of Medicare choices.
Role
Who you are
- 7+ years of experience in operational roles, preferably at high-growth companies
- You thrive in ambiguity and enjoy driving simplicity from complexity
- You are operationally excellent, able to manage a large volume of moving pieces without sacrificing quality
- You are able to ruthlessly prioritize and help others understand your prioritization decisions
- You are a builder – you enjoy improving processes and implementing solutions
What the job involves
- We’re looking for the right person to lead our Business Operations & Strategy team
- You will lead high impact strategic projects
- You’ll own and operate various workflows that support our team and our customers
- You’ll simplify complex problems and communicate them effectively
- The ideal candidate will have previous experience driving outcomes within a complex problem space
- This person will have a broad remit to solve problems facing internal teams and customers
- Design and build foundations for a variety of 0-1 initiatives
- Improve and scale existing processes to enable our hyper growth
- Bring clarity and simplicity to a complex environment
- Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with teammates
- Improve the way the company operates by running effective prioritization and planning processes
Our take
By 2030, over 20 percent of Americans will be older than 65, the age at which most people become eligible for Medicare. Medicare coverage is too important to get wrong: signing up too late can result in lifetime penalties. Furthermore, plans have such significant differences in benefits and premiums that it’s critical to research every option. Yet, previously those navigating Medicare faced two bad options: work with a traditional broker (incentivised by commission rather than their clients' best interest), or try to navigate the maze alone.
Chapter is a Medicare advisory firm which set out to change this. Their platform integrates the data on all Medicare plans and allows its advisers to make the most informed recommendations. Its compensation model sets the company apart from traditional brokers as what advisers make does not depend on specific plan recommendations. This ensures the work being done is genuine and ethical.
With considerable funding at its back, the company plans to expand its team and further develop its product, whilst establishing itself as a strong voice in the fight to make Medicare easier, safer, and better for seniors.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2024
$50m
SERIES C
Jan 2022
$42m
SERIES B
Total funding: $126m
Company benefits
- Health Benefits
- Dental Benefits
- Vision Benefits
- Commuter FSA
- Parental Leave
- Health & Wellness Stipend
- Home Office Stipend
- Dog Friendly Office
- Company Events
Company values
- Put Members First - Relentlessly pursue opportunities to improve the lives of our members, above all else
- Real Transparency, Not the Buzzword - Share as much information as possible so Chapterians can do their best work
- Invest in Each Other - Partner with and help those you work closely with learn and grow
- Ownership Without Ego - Tackle problems with an end-to-end orientation, driven by a strong bias to action
Company HQ
Union Square, New York, NY
Articles
Leadership
Cobi Gantz
(CEO)Co-founded Dorm Room Diplomacy in 2009 and remained with the company until 2020.
Corey Metzman
(COO)VP of Business Development and Partnerships at Latch between 2018-2020.
Salary benchmarks
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