Global Benefits Associate, Wayfair
A global online homeware marketplace
Be an early applicant
A global online homeware marketplace
1001+ employees
Be an early applicant
1001+ employees
Company mission
To help everyone, anywhere create their feeling of home.
Role
Who you are
- 2–3 years of experience in global benefits administration, ideally covering multiple regions such as the UK, Ireland, Hong Kong, and China
- Strong understanding of international benefits structures, including pensions, healthcare, life assurance, and other reward schemes
- Knowledge of local employment laws and regulatory requirements in the covered regions
- Excellent organisational and time management skills, with the ability to manage multiple tasks effectively across different time zones
- Strong interpersonal and communication skills, with the ability to work with employees, HR colleagues, and external vendors across different cultures
- Experience working with HRIS, payroll, or benefits administration software in a multinational environment
- High level of accuracy and attention to detail when handling data and documentation
What the job involves
- We are seeking an experienced and proactive Global Benefits Associate to join our Talent team
- You will play a key role in managing and improving our international employee benefits offerings, ensuring compliance with local regulations, and providing a high level of support to employees across multiple regions
- Global Benefits Administration: Oversee and manage employee benefits programs across the UK, Ireland, Hong Kong, and China, ensuring consistency and compliance with regional requirements
- Employee Support: Manage employee escalations related to benefits coverage
- Regulatory Compliance: Stay up to date with local employment laws and benefits regulations in each jurisdiction, ensuring all benefit plans remain compliant
- Vendor & Stakeholder Management: Work closely with regional benefits providers, brokers, and payroll teams to ensure smooth administration and timely processing of benefits
- Process Standardisation & Improvement: Identify opportunities to streamline global benefits processes while accommodating local nuances and best practices
- Data Integrity & Reporting: Maintain accurate benefits records and reporting across multiple countries, ensuring data integrity within HR and payroll systems
- Employee Communication & Engagement: Develop and distribute materials to educate employees about their benefits, assisting with onboarding and ongoing engagement initiatives
Salary benchmarks
Our take
Wayfair emerged in the early era of eCommerce with a mission to revolutionize online shopping, offering customers a convenient platform to purchase goods. Today, it stands as one of the foremost global players in the online furniture delivery industry, boasting an impressive inventory of over 33 million products.
Renowned for its extensive product range and comprehensive service offerings, Wayfair distinguishes itself by providing an end-to-end customer experience, from browsing to doorstep delivery. Despite its prominence, the company faces profitability challenges attributed largely to expansion expenses. Nonetheless, its solid presence in the competitive online homeware sector solidifies its position as a key contender.
With ambitious global expansion plans, Wayfair remains committed to maintaining its leadership in the industry. As it aspires to become the ultimate destination for all home needs, its more recent ventures into physical retail represent significant strides toward this overarching goal.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-14% employee growth in 12 months
Company
Company values
- Relentless Customer Focus: Delivering an exceptional customer experience drives everything we do. We invest in understanding our customers and partners. We are all in customer service
- Deliver Rsults With Agility: We prioritize work that drives long-term value. We execute with urgency, learn from failure, and nimbly pivot. The outcomes of our efforts are impactful, measurable results
- Use Good Judgement: We are bold and confident, never reckless. We make reasoned, calculated decisions based on data, critical thinking, and pattern recognition
- Build the Best Team: We lead by setting the bar high, articulating clear goals, and diving deep. We hire, develop, and leverage only the best. Our leaders continually reevaluate and strengthen their teams and do not shy away from hard decisions. We expect and demonstrate excellence
- Collaborate Effectively: We invest in cross-functional global partnerships that maximize impact and minimize duplication. We prize collaboration in all interactions – with our teammates, stakeholders, and suppliers. We disagree, align, and commit. Effectiveness and efficiency in collaboration are required.
- Respect Others: We earn and show respect, treating our teammates and partners with empathy and inclusion. We presume good intent while prioritizing impact. We balance confidence and candor with humility and kindness.
- Be an Owner: We are Wayfair first. We act on what’s best for the company, ahead of team or individual goals. We spend every dollar as if it is our own. We take pride in Wayfair’s success while planning the next win. We always think long-term
- Innovate & Improve: We are not limited by precedent. We boldly challenge the norm. We continually identify opportunities to innovate, improve, and simplify. We value incremental improvements, but we also look for game-changing breakthroughs.
- Adapt & Grow: We value adaptability and self-reflection. We find opportunity in every change, experience, and mistake. We are committed to continuous self-improvement.
Company HQ
Prudential / St. Botolph, Boston, MA
Articles
Leadership
Niraj Shah
(Co-Founder & CEO)Studied Engineering at Cornell University before co-founding Spinners, a Boston-based IT services company. Previously acted as Entrepreneur in Residence for Greylock and has served as CEO of Wayfair since co-founding the company in 2002.
Steven Conine
(Co-Founder)Co-founded Spinners before working for Operations at iXL. Conine also co-founded Pillar VC in 2016.
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