Strategic Alliance Manager, Upland
Cloud-based tools for digital transformation
Open for applications
Cloud-based tools for digital transformation
1001+ employees
Open for applications
1001+ employees
Company mission
To deliver software to the doers, the deliverers, and the day-to-day heroes of real-life business.
Role
Who you are
- 3-5 years of experience working in a strategic alliances/partner role
- Proven success of building and managing key strategic, high growth/high potential, global, partnership and alliances
- The ability to develop a clear strategy that aligns with the company's goals and the needs of partner organizations
- A clear and deep understanding of technology because they monitor industry trends, market dynamics, and competitor activities and then use this to identify new partnership opportunities and stay ahead of industry developments
- A flexible approach to work and experience of working across multiple time zones with differing industries and varying organizations
- Strong interpersonal, communication and relationship-building skills to cultivate partnerships with external organizations
- Worked effectively with cross-functional teams, including product management, marketers, and sales teams, to ensure the product meets partner and customer needs
- A desire to participate in relevant industry events, conferences, and networking opportunities to promote Upland’s technology alliance capabilities and expand the network of potential partners
- A bachelor’s degree in business or technology focused subjects or a related field, or an equivalent combination of education and work experience
- A fun approach to the workplace and has a real drive to succeed
Desirable
- A deep understanding of knowledge management, contact center management or enterprise search and related technologies
- Existing relationships/ experience with managing/ knowledge of AWS, Microsoft, Elasticsearch, ServiceNow, Salesforce and/or telephony providers
- Developed “Go To” Market strategies around Generative AI technologies and Knowledge Management
- Experience of presenting and demonstrating in small or large group settings, working with executives to GM level, and fostering collaboration and trust to C-levels
- Led regular pipeline reviews with sales teams to ensure pipeline information is thorough and accurate, and that the sales teams have what they need to succeed
- Flexibility to travel globally
What the job involves
- Reporting to the Senior Director of Strategic Alliances in one of Upland’s key business units, the Strategic Alliances Manager is responsible for building and managing alliances with other strategic partners to drive business growth, maximize commercial opportunities and expand market reach
- This person will play a critical role in understanding new technology trends to help identify the next success for our product offerings and then leverage technology partners to achieve shared business objectives
- The strategic alliance manager needs to be self-motivated, highly versatile, engage in conversation with various internal and external stakeholders, and have excellent communication and interpersonal skills
- Drive growth and sales opportunities through strategic partnerships and alliances
- Identify potential strategic partnership opportunities and collaboration areas
- Negotiate partnership agreements and contracts
- Manage and nurture existing partner relationships
- Stay updated with industry trends and technology partnership developments
- Be a key stakeholder and visionary in continuing to build on our key innovation
- Perform competitive analysis reviews of the market
- Collaborate with leadership, product, sales, and marketing teams on technology partnership initiatives
- Understand the needs of all stakeholders (internal, customers, and partners), and manage expectations
- Perform other duties and functions as assigned
Our take
The global cloud computing size is huge and expected to grow 15.7% from 2022 to 2030. Cloud management software companies are constantly innovating with evolving products to keep up with our ever-growing reliance on tech. Upland is a well-established leader in enterprise software providing cloud-based tools.
The company has developed several products over the years, now offering a powerful cloud software library of 25 products. Each product aids the digital transformation of companies, encouraging businesses to step away from home-grown methods and accelerate workflow through cloud-based methods. A more recent innovation from the company is Upland Ingenius, combining computer telephony integration (CTI) and customer relationship management (CRM) to support efficient and tailored communication with customers by analysing and organising data.
Upland has attracted over 10,000 companies, including the likes of Pepsico and Tableau. An exciting investment from HGGC in 2022 means the company can continue to scale and strengthen its products' capabilities. This will be key for Upland to retain its competitive edge as a leader in the cloud computing market.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 8 rounds)
Mar 2016
$1m
SEED
Jan 2014
$15m
GROWTH EQUITY VC
Total funding: $48.2m
Company HQ
Congress Avenue Historic District, Austin, TX
Articles
Leadership
Jack McDonald
(CEO)A serial entrepreneur having built 4 successful technology companies and led two successful Nasdaq Global Market IPOs.
Mike Hill
(CFO)Previously CFO and VP of Strategic Finance at Perficient, a leading information technology consulting firm. Was also Director of Finance at Performance Retail.
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