Operations Supervisor, Indie Campers
$47k
Plus unlimited commissions
3-5 days a week in office
Campervan and RV rental
Be an early applicant
Campervan and RV rental
201-500 employees
Be an early applicant
$47k
Plus unlimited commissions
3-5 days a week in office
201-500 employees
Company mission
To democratise road trips by enhancing travel experiences and lowering prices for millions of travellers worldwide.
Role
Who you are
- Able to lift or move light-to-moderate items (10–15 kg) and able to stand, walk, and move across the depot for long periods
- Comfortable performing physical tasks as needed, lift or move light-to-moderate items (10–15 kg)
- Comfortable working indoors and outdoors in varying weather conditions
- Flexible to work weekends, holidays, and peak periods, supporting urgent operational needs
- 2 - 4 years of experience in fast-paced operations, logistics, rental, hospitality, or customer-facing environments
- Strong hands-on operational capability, with the ability to step into daily depot workflows
- Ability to multitask, prioritise, and handle physical tasks during high-volume periods
- Flexibility to work extended shifts during peak seasons, ensuring operational continuity
- Driving License (Category B) required
- English proficiency (mandatory) and French (nice to have)
What the job involves
- The Operations Supervisor plays a vital role in delivering this mission locally by ensuring high-quality rental operations, seamless service coordination, and a consistent, customer-centric experience
- As the on-site leader, the City Lead drives operational excellence, team performance, and the overall customer journey within their city, acting as the bridge between global standards and local execution
- The Operations Supervisor oversees the daily operations of a small depot, executing and coordinating all workflows personally due to the reduced team size and the absence of specialised units (Servicing, RV Sales, Support)
- This role is 70–80% hands-on, ensuring smooth operational flow, strong customer service, accurate documentation, and reliable fleet readiness
- Moreover, the Junior City Lead reports to the District Manager and is responsible for cost control within the depot, including the efficient use of consumables, the prevention of unnecessary expenses, the minimisation of rework, and disciplined operational spending
- Execute and coordinate all rental workflows: check-in, check-out, documentation, and system updates (Including cleaning and maintenance)
- Track daily KPIs
- Promote ancillary products through value-based selling
- Conduct basic RV/van checks (battery, water systems, gas, lights, tires)
- Promptly escalate complex technical or mechanical problems to regional servicing teams
- Maintain complete accuracy of fleet status and readiness in the operational systems
- Coordinate daily shifts, priorities, and task allocation across the small team, including demonstrating SOPs and onboarding tasks for new hires
- Oversee the preparation and presentation of RVs for sales appointments
Our take
Indie Campers is an RV rental company. It offers clients safe & clean campervans and RVs across dozens of European countries and US states, alongside local travel advice and support.
It differentiates itself through the wide range of services it provides clients, from short-term RV rentals to years-long campervan subscriptions.
Indie Campers experienced significant growth throughout the COVID-19 pandemic. It reported a 66% increase from 2019 to 2020 and has continued to grow since. The company aims to become the no.1 road trip provider in the future, and to accomplish this, its main priority is to expand vertically and geographically. Its 27.5 million-euro funding round in 2025 will no doubt aid this objective, though it's been comfortably profitable since its launch.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-26% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2025
$30.9m
SERIES B
Jul 2024
$39.3m
SERIES B
Total funding: $80.5m
Company benefits
- Free vans
- Team events
- Partnerships & Discounts
- Work from home opportunities
Company HQ
Lisbon, Lisbon
Leadership
Hugo Oliveira
(Founder & CEO)Previously studied Business Administration and Management at Nova School of Business and Economics, Warsaw School of Economics, University of Turin and University of Porto.
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