Solutions Architect, Abnormal AI
EMEA
+ Equity
Cloud email security platform
Job no longer available
Cloud email security platform
1001+ employees
Job no longer available
+ Equity
1001+ employees
Company mission
To make the cloud a safer place for businesses.
Role
Who you are
- Deep understanding of email systems: Microsoft 365, Google Workspace, and Exchange on-premises
- Strong knowledge of Secure Email Gateways (Proofpoint, Mimecast, Barracuda) and API and Transport Rule-based vendors
- Expertise in email security protocols and standards, such as SPF, DKIM, DMARC, encryption, spam scanning, sandboxing and emulation
- Proven ability to earn “trusted advisor” status with large and strategic customers
- Exceptional presentation and communication skills with the ability to explain technical concepts to non-technical stakeholders
- Demonstrated experience in architecting solutions for enterprise customers during pre-sales engagements
- Strong troubleshooting and problem-solving skills in high-pressure, customer-facing scenarios
- Ability to prioritize and manage multiple opportunities simultaneously while delivering consistent results
- Certifications: Microsoft Certified: Messaging Administrator, Google Workspace Administrator, CISSP, GIAC, or similar
- Familiarity with advanced email security technologies, such as Email Authentication, Sandboxing, Machine Learning, and Behavioral Analysis
- Experience in SEG replacement projects or equivalent migrations to API-based email security solutions
- Knowledge of regulatory and compliance requirements (e.g., GDPR, HIPAA) relevant to email security
What the job involves
- Abnormal Security is seeking a Solutions Architect, that will play a key role in the pre-sales process, serving as a technical expert and trusted advisor to prospects and customers
- A primary focus of this role will be assisting organizations in transitioning from legacy Third Party Secure Email Gateways (SEGs) to Abnormal Security’s platform
- You will partner with sales teams to deliver impactful presentations, lead migration planning sessions, and architect technical solutions that address complex customer requirements
- This role demands deep expertise in email systems (Microsoft 365, Google Workspace, and Exchange on-premises) and email security technologies (legacy SEGs, API-based vendors), as well as the ability to communicate effectively with technical and business audiences
- Your contributions will directly impact Abnormal’s success in strategic and large-scale opportunities
- Partner with sales teams to provide deep subject matter expertise (SME) on email security architectures, technologies and infrastructures
- Build trusted relationships with customers’ technical staff and leadership to identify pain points and align solutions with business goals
- Lead technical workshops, solution presentations, and roadmap discussions to drive buy-in and support for SEG displacement initiatives
- Architect complex, tailored solutions that address customer requirements and ensure seamless migrations to Abnormal Security
- Guide customers through the migration process, including evaluating their current SEG setup, identifying gaps, and creating comprehensive transition plans
- Act as a technical lead for SEG replacement projects, troubleshooting challenges, and ensuring a seamless transition to Abnormal’s platform
- You are the SME
- Educate customers on the advantages of API-based email security and provide expert recommendations on best practices for adoption
- Serve as a conduit between the field (sales, customers) and R&D/Product teams to provide actionable insights on customer needs, technical challenges, and feature requests
- Collaborate with Product Management to prioritize roadmap features based on customer feedback, opportunity size, and strategic importance
- Stay informed about industry trends, competitive products, and customer challenges to position Abnormal Security effectively
- Develop and deliver training sessions and technical content to upskill sales engineers and enhance their ability to handle complex customer scenarios
- Create repeatable and consumable technical assets, such as blog posts, videos, and presentations, that showcase your expertise and support the broader team
- Represent Abnormal Security at industry conferences, webinars, and customer events to share thought leadership and deepen relationships
Our take
Fraud involving impersonation is one of the top causes of online financial crime. Criminal tactics like email account spoofing, where the criminal impersonates an official account to steal personal information or money, are rife. Abnormal AI is a startup aimed at handling these hyper-targeted and personalised email attacks by analysing communications and identifying potential fraud before it can take place.
The fraud detection space is extremely competitive, but Abnormal AI differentiates itself through its focus on the threat of impersonation rather than a spectrum of threats. This has allowed it to amass a wealth of data relating specifically to high-risk impersonation attacks, analyzing over 45,000 signals to detect any anomalies.
Its specialised approach has fuelled rapid growth, leading to a $5B valuation after a Series D Funding round in 2024. Now, Abnormal plans to double down on product development and expand internationally, prioritising markets where data security laws necessitate a local presence. By staying focused on impersonation, Abnormal AI positions itself as a formidable force in the fight against online financial crime.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Aug 2024
$250m
SERIES D
May 2022
$210m
SERIES C
Total funding: $534m
Company benefits
- Healthcare
- Flexible PTO
- 401k
- One Medical
- Flexible Spending Account
- Mental Health Resources
- Home Office Stipend
- Monthly Internet & Phone Stipend
- Health and Wellness Stipend
Company HQ
Spring Valley, NV
Leadership
Evan Reiser
(Co-Founder & CEO)Having started their career as a Software Engineer, co-founded GamerNook.com, Bloomspot, and Adstack before spending 3 years at Twitter. Co-founded Abnormal Security in April 2018, and has been CEO since.
Sanjay Jeyakumar
(Co-Founder & CTO)Previously Senior Software Engineer at Twitter and Google. Was also Software Architect at TellApart.
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