Inbound Sales Development Representative, ServiceNow

Finnish Speaker

Salary not provided
Entry and Junior level
Dublin

Office located in Dawson Street, Dublin

ServiceNow

Cloud-based digital workflows for enterprises

Be an early applicant

ServiceNow

Cloud-based digital workflows for enterprises

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Be an early applicant

Salary not provided
Entry and Junior level
Dublin

Office located in Dawson Street, Dublin

1001+ employees

B2BEnterpriseInternal toolsProductivitySaaSCloud Computing

Company mission

To transform IT to revolutionise the enterprise.

Role

Who you are

  • ServiceNow is looking for a high achieving Lead Development Representative (LDR) to join our expanding Global Sales Development team
  • A creative and customer-focused mindset
  • A basic understanding of Cloud computing and SaaS offerings
  • Ability to differentiate ServiceNow to customers
  • Travel for training or meetings may occasionally be required
  • Native/Fluent Finnish speaker

What the job involves

  • You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads
  • Working in collaboration with Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support
  • The Lead Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals
  • Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
  • Manage all inbound leads to Sales acceptance
  • Work with Marketing in completing multiple demand generation campaigns
  • Invite and bring attendance to company events and regional trade shows
  • Understand how ServiceNow solutions address customer pain points
  • Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
  • Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
  • Use our technology to manage marketing leads

Our take

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.

Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.

The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.

The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.

Freddie headshot

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

16% employee growth in 12 months

Company

Funding (last 2 of 6 rounds)

Mar 2012

$11m

GROWTH EQUITY VC

Feb 2012

$17.9m

GROWTH EQUITY VC

Total funding: $83.8m

Company benefits

  • Commuter benefits
  • Annual learning stipends
  • Work from home opportunities
  • Generous family leave
  • Matched donations
  • Flexible PTO
  • 401(k) matching
  • Paid volunteer time

Company values

  • Win as a team
  • Innovate and execute
  • Stay hungry and humble
  • Deliver customer success

Company HQ

Santa Clara, CA

Leadership

Fred Luddy

(Chairman Of The Board)

Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.

Salary benchmarks

We don't have enough data yet to provide salary benchmarks for this role.

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Diversity, Equity & Inclusion at ServiceNow

  • Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
  • Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
  • Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.

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