Senior Manager of Billing Operations, Fastly
$139.8-186.4k
+ Employee Stock Purchase Program
Edge cloud platform
Open for applications
Edge cloud platform
1001+ employees
Open for applications
$139.8-186.4k
+ Employee Stock Purchase Program
1001+ employees
Company mission
To build a better internet — a safe place where good can thrive.
Role
Who you are
- The ideal candidate excels at planning, facilitation, coordination, and communication
- Understanding of basic accounting principles. Accounting and/or accounts receivable work experience a plus
- Proven experience in building or transforming billing functions in a fast-growth environment
- Strong understanding of SaaS billing models, including subscription, usage-based, and hybrid models
- Proficient with billing software and CRM tools, with a demonstrated ability to implement and optimize new systems
- Excellent communication skills, with the ability to collaborate cross-functionally and resolve customer issues efficiently
- Experience with ASC 606 and revenue recognition is a plus
- A good command of GSuite and Microsoft Excel. NetSuite, Aria, Logisense, Zendesk, and Salesforce knowledge a plus
- Strong analytical skills, exceptional organization and time management skills, and ability to work autonomously
What the job involves
- Anticipated Posting Close Date*: 1/1/2024
- The Senior Manager, Billing Operations will be responsible for managing the day to day billing operations and leading the team through process and systems optimization
- As the Senior Manager, Billing Operations, you will help scale and improve Fastly’s billing operations to accommodate for revenue growth
- You will help lead a high visibility function that regularly interacts with customers, multiple internal departments, and external auditors.
- Build, evolve, and own the end-to-end billing processes
- Ensure timely and accurate billing for all customers, including new bookings, renewals, usage-based billing, and ad-hoc charges
- Develop, monitor, and report on key performance indicators (KPIs) ensuring continuous improvement
- Work closely with the finance and sales teams to resolve customer disputes and provide exceptional customer service
- Ensure compliance with applicable regulations and accounting standards (e.g., ASC 606 for revenue recognition)
- This position will require you to be available during core business hours
Application process
- Anticipated Posting Close Date*: 1/1/2024
- Job posting may close early due to the volume of applicants
Our take
Internet users around the world have come to expect personalized, real-time digital experiences, but delivering these quickly and securely, while maintaining quality, can be a difficult task for businesses.
Fastly enables the companies to deliver fast, secure, and scalable online experiences. Its edge cloud platform moves data and applications closer to end-users — improving the user experience, putting the power back in developers’ hands, and enabling clients to focus on growing their businesses.
The company has helped several high-profile businesses, including Reddit, Pinterest, Stripe, Epic Games, and more. Its offering is well-regarded in the space, demonstrated by it being named a 2022 Gartner® Peer Insights™ Customers’ Choice for Global CDN, as well as a Leader in The Forrester Wave™: Edge Development Platforms, Q4 2023 report.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jan 2019
$40m
SERIES F
Jul 2018
$40m
SERIES F
Total funding: $259m
Company benefits
- Competitive PTO Policies
- Remote or Hybrid Work
- Generous time off for parental leave
- Full medical, dental, and vision coverage
- Short- and long-term disability insurance
- Mental health resources
- 401(k)/retirement plans
- Employee stock purchasing plans (ESPP)
- Reimbursements for learning and development programs
Company HQ
China Basin, San Francisco, CA
Leadership
Artur Bergman
(Chief Architect and Executive Chairperson)Served as the company's CEO until changing roles in 2020. Previously served as CTO at Wikia, and was a Board Member at OpenID Foundation
Salary benchmarks
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