Senior Software Engineer, Ujet

Backend

$140-150k

+ Stock options

SQL

AWS

Docker

Kubernetes

GCP

JavaScript

Redis

Ruby on Rails

REST API

Senior and Expert level

San Francisco Bay Area

AI-powered contact center solutions

Open for applications

AI-powered contact center solutions

201-500 employees

B2BArtificial IntelligenceAnalyticsCustomer serviceSaaS

Open for applications

$140-150k

+ Stock options

SQL

AWS

Docker

Kubernetes

GCP

JavaScript

Redis

Ruby on Rails

REST API

Senior and Expert level

San Francisco Bay Area

201-500 employees

B2BArtificial IntelligenceAnalyticsCustomer serviceSaaS

Company mission

To enable exceptional customer experiences and business growth for customer contact centres.

Job

Company

Role

Who you are

The ideal candidate is a software engineer who has experience shipping products and is meticulous with code style and quality, with the ability to own features and end-to-end architecture
7+ years' experience in software development with a strong backend focus
Proficiency in backend programming languages, preferably Ruby on Rails
Experience with databases (SQL, Redis)
Experience in designing and maintaining scalable RESTful APIs
Familiarity with cloud platforms (GCP, AWS) and containerization (Docker, Kubernetes)
Strong problem-solving skills, system design, and the ability to work in a fast-paced environment
Experience in frontend technologies and Javascript is a plus
Bachelor's Degree in Computer Science

What the job involves

UJET is searching for a Senior Software Engineer (Backend) to join our growing San Francisco team
You are expected to write clean and solid code that interacts with our other services and components
Be a collaborative team player who can deliver backend services with high availability, low latency, and auto scalability
Facilitate collaboration between engineers, product owners, and designers
Possess a deep understanding of the product and business goals which translate into technical design documents
Architect, design, develop, deploy, and operate services that serve start-ups to enterprise clients
Be a leader of the UJET backend developer community affecting and driving our architecture across the company
Drive strong engineering practices within your team and define and teach these practices within the UJET developer community
Contribute to the vision and long-term strategy in your domain of expertise
Find ways to spread learning across the organization (give internal talks, contribute to internal blogs, etc.)

Our take

Generative AI is quickly becoming a common tool for companies, and this trend can be seen especially within the customer service and experience sector. Call centres and other customer-facing roles are being facilitated increasingly by AI - and UJET leverages generative AI to help its enterprise customers create tailored customer experiences.

UJET has built a cloud-native platform that positions AI at every touchpoint of an enterprise’s customer journey. Alongside a frictionless CX journey, UJET analyses customer interactions to provide its clients with insights and operation streamlining suggestions. This ultimately builds an end-to-end system for communicating with enterprise clients.

It’s a precision use of generative AI capabilities, and the company has done well to hone in on specific concerns for its enterprise clients. Significant investment was awarded in 2024 and will be used to accelerate UJET’s capabilities in a market that is only set to become more attractive to investors.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (4.2)

Company

Company benefits

Medical, dental, and vision plans with both employee and dependent coverage options
Traditional and Roth 401 (k) plans
Opportunity to earn UJET shares and stock options
Maternity & paternity Leave - we offer all employees 12 weeks of paid maternity and paternity leave
Unlimited PTO and ﬂexible work hours
Easily apply pre-tax funds to your commuter card for easy transportation to and from work

Company HQ

Yerba Buena, San Francisco, CA

Leadership

Anad Janefalkar

(Founder & Co-CEO)

Previously an Advisor at select startups. Was also VP of Hardware Engineering at Thalmic Labs, Senior Engineering Manager at Jawbone and Lead Engineer at HP Palm.

Vasili Triant

(Co-CEO)

Previously COO and Chief Business Officer at the company. Prior to this, they were a Board Advisor at Hire Endeavors, Strategic Advisor at Talkdesk and Board Member at Servion Global Solutions.

Salary benchmarks

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